Customer Success Executive

2 days ago

Chennai, India Yo Hr Consultancy Full time

**Customer Success Executive - Onsite**

**Experience: 1 - 4 Years**

**Your Qualifications**:

- Recommended 1 to 4 years experience in Customer Success/Service roles or Cloud Renewal Sales and demonstrated ability to build successful customer relationships.
- Strong communication and presentation skills
- Ability to manage complex account situations and lead resolution towards mutual success and partnership
- Strong Consulting skills and proven results working as a trusted advisor to drive business value for clients or stakeholders.
- Passion for customer success.
- Self-motivated, team-oriented, and focused on exceeding client expectations
- Ability to prioritize, multi-task, and perform effectively under pressure.

**You’ll be a great fit for this role if you have**:

- Experience in customer success and account management
- Experience in driving product adoption
- Strong analytical abilities and an ability to derive actionable insights
- Excellent time management skills and an ability to meet deadlines.
- Experience working with SaaS products related to MarTech, SalesTech
- An ability to understand business problems, think of solutions, and also effectively communicate the same.

**Your responsibilities**:

- Be the go-to person/account manager for your assigned customers.
- Train and onboard customers post-sales.
- Build a relationship with your key accounts and the stakeholders and ensure customers have a great experience.
- Conduct periodic analyses of your customers and suggest improvements to their sales process
- Organize quarterly business reviews with your customers.
- Initiate regular meetings with your customers.
- Showcase newly released features and maximize the usage of relevant features.
- Share the product roadmap with the customer when needed and help the product team with early feedback.
- Collect customer requirements/feedback and bring that back to the product and engineering team.
- Monitor user/account health score.
- Document and provide customers with best practices.
- Identify upsell opportunities and ensure renewals.
- Control churn.

**Salary**: ₹800,000.00 - ₹1,200,000.00 per year

Schedule:

- Day shift
- Flexible shift

**Experience**:

- customer success: 1 year (preferred)

**Speak with the employer**
+91 9999999999

  • Customer Success Executive

    3 weeks ago

    Chennai, India SANeForce Full time

    Company Description SANeForce, founded about 20 years ago, specializes in salesforce automation software solutions for the pharmaceutical and healthcare industry. Our innovative Pharma CRM Solutions foster growth, collaboration, and sustainability, addressing the unique needs of our clients to deliver impactful solutions. Based on our commitment to...

  • Customer Success Executive

    2 days ago

    Chennai, Tamil Nadu, India SANeForce Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionSANeForce, founded about 20 years ago, specializes in salesforce automation software solutions for the pharmaceutical and healthcare industry. Our innovative Pharma CRM Solutions foster growth, collaboration, and sustainability, addressing the unique needs of our clients to deliver impactful solutions. Based on our commitment to...

  • Customer Success Executive

    2 days ago

    Chennai, India HappyJobs Full time

    **Job Information**: Job Function **Customer Service** *** Work Experience **3-5 years** *** Industry **Logistics** *** City **Chennai** *** Province **Tamil Nadu** *** Country **India** *** Postal Code **600125** *** - We are recruiting - **Customer Success Executive** **(Female**) for a thermal solutions company. Job Location -...

  • Customer Success Executive

    7 days ago

    Chennai, Tamil Nadu, India SANeForce Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionSANeForce has been providing salesforce automation software solutions to the pharmaceutical and healthcare industry for nearly 20 years. Our innovative Pharma CRM Solutions foster growth, collaboration, and sustainability. We understand our clients' needs, delivering comprehensive solutions with real business impact. SANeForce operates in...

  • Customer Success Executive

    4 days ago

    Chennai, Tamil Nadu, India 8Queens Software Technologies Private Limited Full time ₹ 30,00,000 - ₹ 60,00,000 per year

    A Customer Success Executive (CSE) is responsible for ensuring customer satisfaction, smooth onboarding, and ongoing support to drive product adoption, retention, and business growth. They act as the primary point of contact for customers, building strong relationships by understanding customer needs, resolving issues, and advocating for customers within the...

  • Customer Success Executive

    7 days ago

    Chennai, Tamil Nadu, India SANeForce Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Success ExecutiveLocation: Chennai (Work from Office)Experience: 6 months - 1 yearLanguages Required: English & Hindi (Fluency in both is mandatory)Industry: SaaSAbout SANeForceSANeForceis a technology company based in Chennai that provides software products and services such as Sales Force Automation, Distribution Management System...

  • Customer Success Executive

    6 days ago

    Chennai, Tamil Nadu, India ColorPodge Full time

    **Description** We are looking for a friendly and driven Customer Success Executive to join our team as a Customer Success Executive. You will be responsible for ensuring our clients receive the best possible experience with our products and services. This job is perfect for individuals who are passionate about customer service and enjoy solving...

  • Customer Success Executive

    3 weeks ago

    Chennai, India Computer Age Management Services (CAMS) Full time

    CAMS is a technology driven financial infrastructure and services provider to Mutual Funds and other financial institutions for over 25 years. As the market leading Registrar and Transfer Agency to the Indian Mutual Fund industry, CAMS serves ~68% of the average assets under management as of April 2025. We also provide technology enabled service solutions to...

  • Customer Success Executive

    4 days ago

    Chennai, Tamil Nadu, India Computer Age Management Services (CAMS) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    CAMS is a technology driven financial infrastructure and services provider to Mutual Funds and other financial institutions for over 25 years. As the market leading Registrar and Transfer Agency to the Indian Mutual Fund industry, CAMS serves ~68% of the average assets under management as of April 2025. We also provide technology enabled service solutions to...

  • Customer Success Executive

    1 week ago

    Bengaluru, Chennai, India Gigadesk Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    As a Customer Success Executive, you'll be the strategic partner to our clients, ensuringseamless onboarding, fostering long-term engagement, and driving measurable impactthrough our EdTech products/services. The role involves conducting tailored trainingsessions, analyzing user adoption metrics, and proactively resolving challenges to enhanceboth learning...