Spare Part Assistant

5 days ago

Vadodara, India Jord International Pvt. Ltd Full time

**Job Description - Spare Parts (Assistant)**

**Reports to: Spare Parts Manager**

**Location: Baroda, India**

**The Spare Parts Assistant is responsible for assisting in the processing of spare parts enquiries and. The Spare Parts Assistant is responsible for component expediting and the preparation of relevant import, export and shipping documentation.**

**Duties and Responsibilities**:

- Assist in the receipt, recording and process of inquiries and requests for spare parts from clients, end users, Jord’s agents and internal clients
- Where instructed, acknowledge receipt of inquiries and provide the necessary assistance to customers to ensure correct identification of part numbers, quantities and special requirements from Jord spare parts lists, drawings and service manuals
- Assist in the receipt, recording and processing of Client’s purchase orders for spare parts including entering the required data into the Job Summary and maintaining various Jord databases
- Where instructed assist in preparing purchase orders for spare part component supply from Jord approved suppliers and process orders and order approvals in compliance with Jord systems.
- Expedite suppliers, materials and documentation to ensure supply schedules are maintained
- Where assigned, maintain regular communication with the client on status of supply
- Where instructed, prepare import, export, shipping and sales documents for spare parts orders and ensure orders are correctly processed and despatched by stores
- Actively work with all members of the Aftermarket & Reliability unit to develop the business and improve the quality and effectiveness of the services and spare parts components supplied
- Comply with all OH&S, Quality and Environmental requirements of the Company
- Other duties as assigned by the General Manager, Aftermarket
- Adhere to all Jord company policies and IMS requirements

**Skills and Experience**:

- At least two years’ previous experience in a similar role combined with a solid understanding of Jord’s products or similar range of products
- Excellent communication skills in English both written and verbal
- The ability to solve problems combined with a customer service driven approach
- Previous experience using Computer Hardware and Associated Software (e.g., calculator, data entry, inventory tracking, MS Office programs, database interfaces and query)Sign off and approval

Employee Name: ____________________

Employee Signature: __________________

Date: _________________________

Manager Name: ____________________

Manager Signature: ___________________

Date: _________________________

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹250,000.00 - ₹300,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Vadodara - 390012, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
+91 9574099035
- Health insurance

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