Customer Support Executive

4 days ago

Gota Ahmedabad Gujarat, India Webs Optimization Software Solution Full time

Webs Optimization Software Solutions seeks a passionate and driven **Customer Support Executive** to join our dynamic team and help fuel our growth

**About our Software (Callyzer)**:
Callyzer is call monitoring and lead management software which is help the business to monitor there sales team and marketing team like how many calls has been done by the team like number of incoming, outgoing, missed call, rejected etc.

Also, with features like insightful dashboards, lead management, and employee monitoring, Callyzer makes it easier to analyze calling data, manage remote teams, and improve overall team productivity.

**Location**: Ahmadabad, Gujarat (Monday to Saturday, 10am to 7pm)
**Experience Required**: 0 years to 1 year
**Work Mode**: In-office

**Key Responsibilities**

**Customer Interaction**
- Provide accurate information about products, services, and company policies.

**Problem Resolution**
- Identify customer issues and investigate thoroughly to offer effective solutions.
- Escalate complex issues to appropriate teams and ensure timely follow-ups.

**Customer Satisfaction**
- Build positive relationships with customers by being empathetic, patient, and professional.
- Actively seek feedback to improve service and enhance customer experience.

**Technical Support**
- Assist customers in troubleshooting technical problems or guide them in using products and services effectively.

**Documentation**
- Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions.
- Prepare reports on customer feedback and recurring issues to help improve processes.

**Collaboration**
- Work closely with sales, product, and technical teams to resolve customer concerns efficiently.

**Required Skills and Qualifications**
- Excellent verbal and written communication skills.
- Strong problem-solving skills with the ability to think on your feet.
- Empathy, patience, and the ability to remain calm under pressure.
- Strong multitasking and organizational skills.
- A customer-first attitude with a passion for providing outstanding service.

**Why to join our team?**
- Cell phone reimbursement
- Health insurance
- Paid Leave policy
- Engagement Activities every month
- Positive Atmosphere and Culture combined with Personal Growth
- Job Satisfaction and stability with a suitable policy

**Job Types**: Full-time, Fresher

Pay: Up to ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Work Location: In person

  • Customer Support Executive

    3 days ago

    Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...

  • Customer Support Executive

    3 days ago

    Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...

  • Female Customer Support Executive

    4 days ago

    Ahmedabad, Gujarat, India Soft Forum Solutation Full time

    **Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...

  • Customer Support Executive

    4 days ago

    Ahmedabad, Gujarat, India Aashvi Infotech Full time

    Greetings from Aashvi Infotech.! We have urgent requirement for our client Company, its Manufacturing company. Requirement: Customer Support Executive Experience: Minimum 1 Year Location: Odhav Nikol Ring Road, Ahmedabad **Job Description**: - Understand and adhere to customer support processes and workflows to ensure effective and efficient resolution...

  • Customer Support Executive

    4 days ago

    Ahmedabad, Gujarat, India i-Sourcing Technologies Private Limited (Tender247) Full time

    The Support Executive will be responsible for addressing customer inquiries, resolving issues, and providing administrative support. The role involves managing a high volume of customer interactions, delivering solutions in a timely manner, and ensuring customer satisfaction. Role& Responsibility: Understand customer issues, provide relevant information,...

  • Customer Support Executive

    4 days ago

    Ahmedabad, Gujarat, India i-Sourcing Technologies Private Limited Full time

    Job Summary: The Support Executive will be responsible for addressing customer inquiries, resolving issues, and providing administrative support. The role involves managing a high volume of customer interactions, delivering solutions in a timely manner, and ensuring customer satisfaction. Role& Responsibility: Understand customer issues, provide relevant...

  • Executive Customer Support

    4 days ago

    Ahmedabad, Gujarat, India ISOTEX Corporation Full time

    We, **ISOTEX Corporation Pvt. Ltd.**, are an internationally renowned thermal technology company that produces highly efficient low emission thermal oil heaters, steam boilers plants and combustion systems. We harness our expertise through experience gained from 40 years of operations and 8000 installations throughout the world. As a testimonial to our...

  • Customer Support Executive

    16 hours ago

    Navrangpura, Ahmedabad, Gujarat, India Lets Talk Business Pvt. Ltd. Full time

    **Job Description: Customer Support Executive** **Position**: Customer Support Executive **Location**: Navrangpura, Ahmedabad, Gujarat 380009 **Job Summary**: The Customer Support Executive will serve as the primary point of contact for customers, addressing their inquiries, resolving issues, and delivering exceptional service. The role requires effective...

  • Customer Support Executive

    3 days ago

    Thaltej, Ahmedabad, Gujarat, India Damson Technologies Pvt. Ltd. Full time

    **Customer Support Executive** **Location: Ahmedabad, Gujarat** **Company: DAMSON TECHNOLOGIES PVT LTD** **About Us**: DAMSON TECHNOLOGIES PVT LTD is a leading provider of innovative electronic wearables and technology solutions. Based in Ahmedabad, Gujarat, we are dedicated to delivering high-quality products and exceptional customer service. We are...

  • Customer Support Executive

    3 days ago

    Ahmedabad, Gujarat, India Renee Cosmetics Private Limited Full time

    **Who We Are?** Timelessly inspired, endlessly enhanced - RENÉE Cosmetics is an Indian makeup brand that's redefining beauty with its range of high-quality, cruelty-free, and FDA-approved innovative range of products. RENÉE believes in empowering women to own and enjoy their bold, ambitious persona and let their glam do the talking. If you’re a...