Booking & Quality Assurance Coordinator

2 days ago

Bengaluru Karnataka, India Europe Express Full time

Since 1990, Europe Express has been a trusted partner to travel advisors, offering customized European travel at competitive prices for both independent and group travelers. We are passionate about the wonders of Europe and committed to delivering exceptional client experiences. By equipping travel advisors with in-depth destination training and unparalleled resources, we empower them to succeed at every stage of their careers. Come work with us and be part of a team that values collaboration and a passion for crafting memorable holidays.

**About The Role**:
The Booking & QA Coordinator is responsible for processing reservations after conversion, while working closely with several suppliers. This position is focused on quality assurance of reservation accuracy, service confirmation, and overall booking integrity, ensuring all details meet operational and customer service standards. The coordinator may also be required to support other teams when needed.

**What we’ll offer**:

- Competitive salary
- Flexible working hours and a hybrid working model
- Wider scope for learning, working with global teams
- Career progression opportunities

**What you’ll do**:

- Accurately book service reservations using various external or internal systems.
- Assist in training co-workers as needed. Process requests and confirmations for different services in accordance with company policies and procedures.
- Conduct thorough quality assurance and control checks on all reservations, customer itineraries, and final travel documentation to ensure accuracy, completeness, and compliance with company standards.
- Identify and eventually resolve discrepancies or potential issues in booking details to maintain high service quality.
- Maintain ongoing communication with supervisors or managers regarding procedures, issues, and offer suggestions for improvement.
- Adapt to several different internal systems by updating information after the QA and reservation processes, and communicate effectively with others through these channels.
- Perform other duties as assigned by the Supervisor or Manager.

**What you’ll bring**:

- Minimum education requires a high school diploma
- Fluent written and spoken English (additional language skills as Italian, French, German are an advantage)
- Ability to work well independently and as part of a team Good time management and ability to multi-task Passionate about providing excellent customer experience
- Proven ability to work under pressure and meet deadlines
- Ability to multi-task and work in a fast-paced environment Proficient in MS Office, including MS Excel, MS Word, Outlook Capacity to work with a computerized operations system
- Ability to communicate effectively and productively with multiple nationalities
- Ability to use creative skills to suggest new services ideas
- Positive attitude and confident

**#li-gj1 #li-hybrid**:

  • Booking Coordinator

    2 weeks ago

    Bengaluru, Karnataka, India Celebrations Paradise Full time

    **(Sales) Booking Coordinator - Roles & Responsibilities** - **Primary Role** Act as the first point of contact for customers, managing inquiries, converting leads into confirmed bookings, and ensuring a seamless client experience. - **Key Responsibilities** - **Lead Management & Follow-ups**: - Handle inbound & outbound customer inquiries (calls,...

  • Booking & Quality Assurance Supervisor

    2 days ago

    Bengaluru, Karnataka, India Europe Express Full time

    Since 1990, Europe Express has been a trusted partner to travel advisors, offering customized European travel at competitive prices for both independent and group travelers. We are passionate about the wonders of Europe and committed to delivering exceptional client experiences. By equipping travel advisors with in-depth destination training and unparalleled...

  • Quality Assurance

    2 weeks ago

    Bengaluru, Karnataka, India Futura Surgicare Pvt Ltd Full time

    We are Hiring for Assistant Executive-Quality Assurance!!! Job Title: Quality Assurance Location: Yeshwanthpur - Bangalore Experience Required - 0-3Yrs. **Responsibilities**: 1. Document all the Chemical & Physical tests in the relevant logbooks provided. 2. Monitoring the temperature & Humidity of the Quality Control Department. 3. Initiating for...

  • Quality Assurance

    58 minutes ago

    Bengaluru, Karnataka, India GEEPAS INTERNATIONAL PVT LTD Full time

    **Job Summary**: **Key Responsibilities**: - Conduct in-line, mid-line, and final inspections of garments at various production stages. - Monitor and ensure adherence to quality standards throughout the manufacturing process. - Identify defects, deviations, or non-conformities and take corrective/preventive actions. - Maintain detailed QA reports and...

  • Quality Assurance Executive

    7 days ago

    Bengaluru, Karnataka, India Chaayos Full time

    **Responsibilities**: - Conduct regular inspections and audits of raw materials, production processes, and finished products to ensure compliance with quality standards and regulatory requirements. - Develop and implement quality assurance procedures and protocols to maintain consistency and integrity in all aspects of production. - Collaborate with...

  • Quality Assurance Principal

    2 days ago

    Bengaluru, Karnataka, India DeepHealth Full time

    **Job purpose** The Quality Assurance Principal is responsible for supporting DeepHealth products and product development, along with the Quality Management System throughout the organization. The Quality Assurance Principal will be responsible for collaborating cross-functionally to support and guide product development. The Quality Assurance Principal...

  • Officer, Quality Assurance

    2 weeks ago

    Bengaluru, Karnataka, India Herbalife Full time

    Overview: **Officer - Quality Assurance - Bangalore** **Experience**: - Minimum 3 years’ experience in relevant field. - Industry Type - Nutraceutical/ Pharma/ Food/ Ayurveda. ** STATEMENT (defines the major functions/purpose of the position)** This position is having the primary purpose of ensuring compliance to the Herbalife requirements and...

  • Quality Assurance Executive

    7 days ago

    Rajajinagar, Bengaluru, Karnataka, India ISKCON Bangalore (Hare Krishna Hill) Full time

    **Quality Assurance Executive** The Quality Assurance Executive is responsible for monitoring and ensuring that products, services, and processes meet established quality standards. This role involves conducting inspections, audits, and tests, identifying areas for improvement, and working with teams to implement corrective actions to maintain compliance...

  • Blackline Admin And Month End Closing Reporting Lead

    2 weeks ago

    Bangalore, Karnataka, India Booking Holdings Full time

    Role Description About Booking Holdings Our India CoE At Booking Holdings we help people experience the world whether that s reserving the perfect stay on Booking com discovering local flavors through OpenTable or planning unforgettable trips with KAYAK or Agoda As a global leader in travel and tech we re united by a mission to make it easier for everyone to...

  • Head of Quality Assurance

    1 week ago

    Bengaluru, Karnataka, India InstaVision Inc Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionInstaVision is a Video AI platform company providing smart safety and security solutions for residential customers worldwide. Our platform harnesses the power of artificial intelligence to enhance IP camera functionality, including intelligent breathing, fire, person, vehicle, animal, package, gesture, and face detection all done on the...