Customer Support Officer

1 week ago

Jamshedpur, India Five Splash Infotech Pvt Ltd Full time

Job description Role: Customer Service Department: Service & Operations Employment Type: Full Time, Permanent Location - Jamshedpur Position Overview: Key Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Your primary interaction is within your own team and your direct supervisor, in this role you will be given detailed instructions on all tasks. The decisions that you make impact your own work and are closely supervised. You will be an individual contributor as a part of a team with a predetermined, narrow scope of work. Please note that this role may require you to work in rotational shifts. Qualifications: - High school or equivalent. - Previous experience in a customer service or contact center role is a plus. **Benefits**: Fresher & Experience both can apply. **Salary - FT **10500 Stipend PM + 2000 Incentive PT 7000 Stipend PM + 1000 Incentive **Shift**:24*7 rotational, Flexible in night shift. **Age limit**:18 to 35 Years **Interview Rounds**:HR Round->Operations Round->AI Versant Test->Client Validation **Walk-in**: Zone 1 Mall, Reliance smart bazaar building Plot no-1560, NH-33, 3rd floor, PO, PS, Mango, Jamshedpur, Jharkhand 831012 HR calling No - 9431366341 **Job Types**: Full-time, Part-time Pay: ₹10,500.00 - ₹18,000.00 per month Schedule: - Night shift - Rotational shift Supplemental Pay: - Overtime pay - Shift allowance **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - Hindi (required) - English (required) Work Location: In person

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