Customer Support Executive
1 week ago
**Job description** Role: _Customer Service_ Department Employment Type: Full Time, Permanent Location - Jamshedpur **Position Overview**: **Key Responsibilities**: Handle incoming customer inquiries and issues via both voice and chat channels. - Provide accurate, timely, and courteous responses to customer queries, concerns, and requests. - Assist customers in troubleshooting technical problems and navigating our products/services. - Maintain a professional and empathetic tone while addressing customer concerns to ensure customer satisfaction. - Utilize established guidelines and resources to resolve customer issues promptly and effectively. - Document customer interactions, details, and resolutions accurately in the designated system. - Collaborate with team members and cross-functional departments to escalate and resolve complex issues. **Qualifications**: - High school diploma or equivalent. - Previous experience in a customer service or contact center role is mandatory. - Proficiency in handling both voice and chat interactions. **Benefits**: Fresher - 13500 PM Experience - 15000 PM (Minimum 6 months of experience) **Shift**: 8am-5pm, 9am-6pm, 10am-7pm, 11am-8pm **Age limit**: 18 to 35 Years **Interview Rounds**:HR Round->Operations Round->AI Versant Test - Job Types: Full-time, Permanent Pay: ₹13,350.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift - Rotational shift Supplemental Pay: - Overtime pay - Performance bonus **Education**: - Higher Secondary(12th Pass) (required) **Experience**: - Customer service: 1 year (required) - Call center: 1 year (required) **Language**: - English (required) Work Location: In person
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Customer Support Representative
7 days ago
Jamshedpur, India Xtel Connect Full timeWe are seeking a highly skilled and customer-focused POS Machine Customer Support Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, resolving issues, and ensuring their satisfaction with our POS machine products. Key Responsibilities: 2. Technical...
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Tally Support Executive
1 week ago
Jamshedpur, India Sparsh Innovators Pvt. Ltd. Full timeWe have opening for ERP Implementation Executive with 2 Years of Experience in Accounts Responsibilities and Duties 1-Work with Sales Team for Preparing and Conducting technical Software Demo 2-Support Sales Team 3-Prepare Documentation of the requirement Client 4-Provide Technical Functional Support to new as well as existing customer. 5-Execute all new...
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Customer Support Officer
22 hours ago
Jamshedpur, Jharkhand, India CLOTHING COMPANY LTD Full time ₹ 1,20,000 - ₹ 1,80,000 per yearUrgent Hiring: Customer Support Officer – Jamshedpur Location: Jamshedpur (Onsite)Position: Customer Support OfficerQualification: Minimum Intermediate (12th Pass)Shift: Rotational ShiftsJob Type: Full-time | OnsiteSalary: 10K to 15K (In hand) Key Responsibilities:* Handle customer queries efficiently through calls or emails.* Provide accurate information...
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Support Team Executive
4 days ago
Jamshedpur, Jharkhand, India BringMart Ecommerce Full time ₹ 1,44,000 per yearWe are looking for a Support Team Executive to handle customer and seller queries efficiently. The ideal candidate should have good communication skills, a problem-solving attitude, and basic computer knowledge.Responsibilities:Respond to customer calls, emails, and chats.Resolve order-related issues (refunds, delays, etc.).Coordinate with the operations and...
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Tally Support Executive
7 days ago
Jamshedpur, India Sparsh Innovators Pvt. Ltd. Full time**Managing financial transactions**: This involves checking and managing daily accounting tasks such as payments, deposits, and expenses. - **Preparing accurate reports**: The executive is responsible for preparing and maintaining accurate financial statements and budget forecasts. - **Auditing financial records**: They audit financial records to ensure...
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Customer Support Officer
1 day ago
Jamshedpur, India Five S Digital Full timeWe Are Hiring! Positions - 300 Domestic Process Role - Customer support officer Responsibilities: - Excellent communication skills are required. - Qualification - Graduate/Undergraduate - 6 days working - CTC up to 16.5k Immediate joiners are preferred Location - Zone 1 Mall, Reliance smart bazaar building Plot no-1560, NH-33, 3rd floor, Mango,...
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Internal Sales Support Executive
7 days ago
Jamshedpur, India Liasotech Private Limited Full time**Job Title**: Internal Sales Support Executive **Company**: Liasotech Private Limited **Location**: Jamshedpur, Jharkhand **Salary Range**: ₹12,000 - ₹18,000 per month (based on experience and skills) **Industry**: Oil Filtration Machine Manufacturing & AMC/ARC Service Provider **Employment Type**: Full-Time **Position Summary** **Key...
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Customer Care Executive
1 week ago
Jamshedpur, Jharkhand, India Innotech Global Full time ₹ 1,80,000 - ₹ 3,00,000 per yearRole: Customer Support ExecutiveJob Type: FULL TIMEShift Timings: Night Shift ( US Process - Inbond )Working Days: Monday to SaturdayWork Mode: Work from OfficeHandle customer data responsibly and professionally, ensuring confidentiality and accuracy.Must have excellent communication skills .Manage inbound customer calls, emails, and chats with efficiency...
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Tally Support Executive
2 weeks ago
Jamshedpur, India Sparsh Innovators Pvt. Ltd. Full time**Job Description-** **Roles and Responsibilities**: - Providing TECHNICAL / TALLY support to end-users via remote support or by visiting the client-end. - Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. - Gather customers information and determine the issue by...
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Tally Support Executive
2 weeks ago
Jamshedpur, India Sparsh Innovators Pvt. Ltd. Full time**Job Description-** **Roles and Responsibilities**: - Providing TECHNICAL / TALLY support to end-users via remote support or by visiting the client-end. - Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. - Gather customers information and determine the issue by...