Talent Acquisition Coordinator

It's fun to work in a company where people truly BELIEVE in what they're doing

Job Description Summary:
The Talent Acquisition Coordinator provides a range of complex, diversified and confidential administrative support services to the Talent Acquisition team primarily at the country level. The primary responsibility of the Talent Acquisition Coordinator is performing a variety of technical HR functions, and supporting day-to-day administration of Talent Acquisition Partner activities. The Talent Acquisition Coordinator supports Rocket Software’s mission, vision, core values and customer service philosophy.
- Job Overview:

- The Talent Acquisition Coordinator provides a range of complex, diversified and confidential administrative support services to the Talent Acquisition team primarily at the country level. The primary responsibility of the Talent Acquisition Coordinator is performing a variety of technical HR functions, and supporting day-to-day administration of Talent Acquisition Partner activities. The Talent Acquisition Coordinator supports Rocket Software’s mission, vision, core values and customer service philosophy.
- Essential Duties and Responsibilities:
- Coordinates and manages interview schedules-
- Builds and maintains relationships with, and meets regularly with, company-wide recruiting community members to troubleshoot process issues and better understand system-related challenges-
- Maintains Standard Operating Procedures (SOPs) with direction. Creates and maintains process documentation within recruiting to include process flows, training materials, templates for jobs, job aides, correspondence and other official documents used in the recruiting process-
- Develops broad HR systems and process knowledge in order to provide support, reporting and issue resolution. May be trained and tasked with system administrator responsibilities for selected systems-
- Works with the Talent Acquisition team to schedule, coordinate, test, communicate, train and implement future systems releases/upgrades-
- Diagnoses and answers first tier process questions or issues on Talent Acquisition and Systems from recruiters and other HR professionals-
- Provide assistance to team members with complex tasks that require considerable judgment and initiative-
- Escalates difficult/complex issues to Talent Acquisition leadership for resolution, as deemed necessary-
- Review and comply with the Code of Conduct and all applicable company policies and procedures, and local laws and regulations-
- Assist with various projects as assigned by direct supervisorRequired Qualifications:
- 2 years of Talent Acquisition support, or related experience-
- Expert skills within the Microsoft Office Suite (Word, PowerPoint, Excel) and experience with Applicant Tracking systems-
- Proven organizational, critical thinking and administrative skills with keen attention to detail and strong time management-
- Strong interpersonal, customer service and vendor management skills-
- Expert skills in system proficiency, employee data management, reporting and metrics-
- Broad-based Talent Acquisition program design skills-
- Self-starter with ability to work independently and as a collaborative member of a team-
- Highly attentive to detail-
- A skilled communicator, both written and verbal-
- Approachable and collaborative**Education**:

- Bachelor’s in Human Resource, Business, or related field desirable
- Travel Requirements:

- N/A
- Information Security:

- Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
- Diversity, Inclusion & Equity:

- At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

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Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call:

- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us_