Cross Sell

6 days ago

Lucknow Uttar Pradesh, India Paytm Full time

**About us**:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

**About the Paytm Lending team**:
At Paytm Lending, we are a dedicated group of professionals committed to changing the way lending is experienced in India. The team is focused on leveraging technology and data to build accessible, transparent, and customer-centric lending solutions. From personal loans to merchant financing, we are on a mission to make credit accessible to everyone. As part of our team, you’ll work alongside experts in the fintech space, collaborate on strategic initiatives, and have the opportunity to directly impact millions of lives by making financial products easy to use and understand.

**Role Summary**:
**Key Responsibilities**:
Sales Target Achievement:
Achieve revenue targets for financial products including personal loans, merchant loans, mutual funds, SIPs, insurance, and current accounts.

Channel Execution:
Execute sales through multiple channels such as inbound/outbound calls, walk-ins, open market sourcing, and digital funnel leads.

Team Collaboration:
Work closely with a group of on-ground executives or outsourced sales agents to drive performance. Provide daily guidance, track progress, and assist in achieving individual and team targets.

Lead Management:
Manage assigned lead funnels, follow up with customers, and ensure timely conversions.

Performance Reporting:
Monitor key performance indicators (KPIs) like lead-to-sale conversion, daily productivity, and revenue per executive. Share daily/weekly reports with senior leadership.

Customer Experience:
Ensure timely processing, documentation, and coordination with backend teams for smooth customer onboarding.

Cross-functional Liaison:
Coordinate with Product, Credit, Compliance, and Fulfillment teams to ensure operational efficiency and customer satisfaction.

**Required Skills & Experience**:
experience in financial product sales (BFSI/Fintech preferred)

Strong knowledge of lending and investment products (PL, ML, MF, Insurance, CASA)

Experience in working with lead-based and open market channels

Ability to drive daily numbers and meet high-performance expectations

Strong interpersonal, communication, and execution capabilities

Proficiency in using CRM tools, Excel, and reporting dashboards

**Why join us**

1. A collaborative output-driven program that brings cohesiveness across businesses through technology

2. Improve the average revenue per use by increasing the cross-sell opportunities

3. A solid 360 feedback from your peer teams on your support of their goals

4. Respect, that is earned, not demanded from your peers and manager

**Compensation**:
If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story

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