Chat Support Executive

Job DescriptionJob Title: Chat Support AgentLocation: Gurgaon, IndiaEmployment Type: Full-Time, In-OfficeAbout QuickReply.aiQuickReply.ai is a WhatsApp Marketing Automation platform for businesses. We help businesses leverage WhatsApp to convert visitors into customers, boost repeat purchases, and build stronger relationships throughout the buyer journey.We...

**Key Responsibilities**: - Handling customer queries on Chat and Inbound calls - Identify and escalate priority issues to the Team Leader and Ops Team - Actively participate in team meetings - Handle all queries in a polite, professional manner - Educate customers on services and processes - Achieve agreed KPIs and Objectives - Adhere strictly to shift...

**Key Responsibilities**: - Handling customer queries on Chat and Inbound calls - Identify and escalate priority issues to the Team Leader and Ops Team - Actively participate in team meetings - Handle all queries in a polite, professional manner - Educate customers on services and processes - Achieve agreed KPIs and Objectives - Adhere strictly to shift...

Role: Customer Support Executive Location: Gurgaon Position: 2 Experience: Min 2 years Process Type: Blended We are looking to hire an experienced, customer-oriented Customer Support Executive to utilize inbound and outbound calls. The Support Executive’s responsibilities include up-selling our products where possible, receiving incoming telephone...

Job DescriptionWe are seeking a dedicated professional for a BPO Chat Process role. This position is ideal for individuals with excellent written communication skills who are passionate about providing outstanding customer support and resolving inquiries efficiently through chat.Roles and Responsibilities- Engage with customers via live chat to address...

Role: Customer Support Executive Location: Gurgaon (WFO) Position: 2 Experience: Min 1 year Process Type: Blended We are looking to hire an experienced, customer-oriented Customer Support Executive to utilize inbound and outbound calls. The Support Executive’s responsibilities include up-selling our products where possible, receiving incoming...

We are currently hiring BPO chat/voice executive for a premium ecommerce process in Delhi/NCR. Chat/voice process available same day joining and Interview Job location sector 32 Gurgaon **Salary**: ₹17,401.72 - ₹22,750.69 per month **Benefits**: - Health insurance - Life insurance - Provident Fund Schedule: - Day shift **Language**: - English...

BPO/Chat ProcessWe are seeking a dedicated professional for a BPO Chat Process role. This position is ideal for individuals with excellent written communication skills who are passionate about providing outstanding customer support and resolving inquiries efficiently through chat.Roles and ResponsibilitiesEngage with customers via live chat to address...

**Roles and Responsibilities** - Customer Service through Calls and Chat. - Ensure timely and accurate service delivery at defined productivity levels. - Build client & domain knowledge to be able to deliver a resolution on the first conversation. - Adhere to Customer Service Attendance & Accountability policies - To Meet Their Needs and Ensure Quality...

Job Description : - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets Analyze customer reported information to identify problems and concerns. Eligibility: - 6 months experience...