Customer Relationship Executive

3 days ago

Anna Nagar Madurai Tamil Nadu, India Elysium Academy Full time

**Role: Customer Relationship Executive**

**Experience Required**: 2-3 Years

**Location**: Madurai

**Employment Type**: Full-Time

**Industry**: Information Technology / IT Services

**Job Summary**:
**Key Responsibilities**:

- Troubleshoot and resolve basic IT-related issues or escalate them to the technical team when necessary.
- Maintain detailed logs of customer interactions in CRM tools.
- Work closely with cross-functional teams to ensure seamless support and issue resolution.
- Follow up with customers to ensure their issues are resolved and they're satisfied with the service.
- Identify common issues and suggest process or product improvements.
- Meet daily/weekly/monthly performance metrics and service quality standards.

**Required Skills & Qualifications**:

- Bachelor’s degree in IT, Computer Science, or related field (preferred).
- 2-3 years of experience in customer support, preferably in an IT or SaaS environment.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical thinking abilities.
- Proficient in using CRM tools, ticketing systems, and Microsoft Office Suite.
- Ability to handle pressure and multitask in a fast-paced environment.
- Willingness to work in rotational shifts if required.

**About EIBS (Elysium Intelligence & Business Solutions)**: EIBS delivers comprehensive IT solutions that drive business efficiency and innovation. We specialize in software development, digital transformation, and data analytics, helping businesses stay ahead of the competition through advanced technology and strategic insights. EIBS focuses on scalable, secure, and sustainable solutions to improve decision-making and productivity. With expert consultants, we ensure seamless integration of systems and processes.

**Why Join Us?**
- Work with a team of talented and passionate professionals in a collaborative environment.
- Exposure to cutting-edge technologies and industry best practices.
- Career growth opportunities and continuous learning programs.
- A culture that values innovation, creativity, and employee well-being.
- Competitive compensation and benefits package.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9566434440

  • Customer Relationship Executive

    2 weeks ago

    Anna Nagar, Madurai, Tamil Nadu, India ELYSIUM TECHNOLOGIES PRIVATE LIMITED Full time

    Achieving Business targets as laid down by acquiring new client relationships and maintaining them. - Identify Target areas for prospective business. - Pre-screen Customer segments as per the Organization Norms. - Ensure High Customer Satisfaction level by proactively understanding Customer needs and cross-sell multiple products As per the Client...

  • Customer Relationship Executive

    10 hours ago

    Anna Nagar, Madurai, Tamil Nadu, India ELYSIUM TECHNOLOGIES PRIVATE LIMITED Full time

    Achieving Business targets as laid down by acquiring new client relationships and maintaining them. - Identify Target areas for prospective business. - Pre-screen Customer segments as per the Organization Norms. - Ensure High Customer Satisfaction level by proactively understanding Customer needs and cross-sell multiple products As per the Client...

  • Customer Relationship Executive

    3 days ago

    Anna Nagar, Madurai, Tamil Nadu, India ELYSIUM TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Title**: Customer Relationship Executive (CRE) **Experience**: 6 Months - 1 Year **Industry**: IT / Technology **Location**: Madurai **Job Summary**: **Key Responsibilities**: - Serve as the primary point of contact for assigned clients, addressing their queries and providing timely solutions - Understand client requirements related to IT products...

  • Customer Relationship Executive

    3 days ago

    Anna Nagar, Chennai, Tamil Nadu, India Link K Insurance TPA Pvt Ltd Full time

    Greetings From **Link - K Insurance TPA** **We are looking CRM Executive For our Business development team** **Years of experience**:2 to 5 Years **Qualification**:Any UG or PG Degree **Industry**: (Health Insurance OR TPA ) **Job description** - Act as the primary point of contact between the insurance company, corporate client enrolment and claims...

  • Customer Relationship Executive

    3 days ago

    Madurai, Tamil Nadu, India ELYSIUM TECHNOLOGIES PRIVATE LIMITED Full time

    **Customer Relationship Executive (CRE)** **Location**: Madurai **Company**: PhDiZone (Elysium Groups of Company) **About the Role**: PhDiZone is looking for **Customer Relationship Executives** to handle client inquiries, maintain strong relationships with students/researchers, and support our academic & research services. **Responsibilities**: -...

  • Customer Relationship Executive

    3 days ago

    Anna Nagar, Chennai, Tamil Nadu, India Link K Insurance TPA Pvt Ltd Full time

    Greetings From **Link K Insurance TPA Pvt** We are Hiring **Customer Relationship Executive**For our **CRM Department**at Corporate office. **Years of Experience** : 3 to 5 Years **Qualification**: Any Degree **Industry**: TPA/ Any Health Insurance Must **Roles and Responsibility** - Act as the primary point of contact between the insurance company,...

  • Customer Relationship Executive

    2 weeks ago

    Anna Nagar, Chennai, Tamil Nadu, India Advanced Grohair & Gloskin clinic Full time

    Roles & Responsibilities:  Build and maintain relationships with internal and external customers.  Monitor registration and admission standards followed by the team and submit reports as required.  Provide courteous service to clients and respond promptly and tactfully to their request or inquiries.  Responsible for identifying critical areas in...

  • Customer Relationship Executive

    3 days ago

    Madurai, Tamil Nadu, India JAYASHREE SPUN BOND Full time

    **CUSTOMER RELATIONSHIP EXECUTIVE** - No of opening: 5 - Work Timing : 9.30 am - 6.30 pm - Location : Jayashree Spun Bond (office) **Qualification -** MBA in Marketing / BBA in Marketing / Any degree - To handle sales with existing clients - To Qualified leads into sales opportunities - To seek new business opportunities in the new markets - To get...

  • Client Relationship Executive

    3 days ago

    Anna Nagar, Madurai, Tamil Nadu, India Elysium Group of Companies Full time

    **Job Title: Business Development Executive (BDE) - IT Solutions & Digital ServicesExperience**: 0-3 Years**Employment Type**: Full-Time**About Us**: **Elysian Intelligence Business Solutions (EiBS)** is a leading **IT/ITES solutions provider**, specializing in **software development, SaaS products, digital transformation, and e-commerce solutions**. With a...

  • Customer Relationship Executive

    10 hours ago

    Madurai, Tamil Nadu, India JAYASHREE SPUN BOND Full time

    **CUSTOMER RELATIONSHIP EXECUTIVE** - No of opening: 05 - Work Timing: 9.30 am - 6.30 pm - Location : Jayashree Spun Bond (office) **Qualification -** MBA in Marketing / BBA in Marketing / Any degree - To handle sales of existing clients - To qualify leads into sales opportunities - To seek new business opportunities in existing and new markets - To...