
Customer Relationship Executive
3 days ago
**Job Title**: Customer Relationship Executive (CRE)
**Experience**: 6 Months - 1 Year
**Industry**: IT / Technology
**Location**: Madurai
**Job Summary**:
**Key Responsibilities**:
- Serve as the primary point of contact for assigned clients, addressing their queries and providing timely solutions
- Understand client requirements related to IT products and services, and coordinate with technical teams for smooth delivery
- Maintain and update customer records, ensuring accurate documentation of all interactions
- Follow up on client requests, orders, and feedback to enhance customer experience
- Assist in onboarding new clients and providing product/service demonstrations
- Collaborate with sales and technical teams to resolve customer issues and escalate when necessary
- Monitor customer satisfaction and suggest improvements to enhance client relationships
- Prepare reports on customer feedback, service issues, and resolutions
- Stay informed about the latest IT products, services, and industry trends to better assist clients
**Qualifications**:
- Bachelor’s degree in any discipline (preferably IT, Computer Science, or related fields)
- 6 months to 1 year of experience in customer relationship management or client servicing in the IT industry
- Good understanding of IT products, software, and services
- Strong communication and interpersonal skills
- Problem-solving attitude with the ability to handle client concerns effectively
- Proficiency in CRM software and MS Office tools
- Ability to work independently as well as part of a team
- Customer-centric mindset with strong organizational skills
**Benefits**:
- Competitive salary and incentives
- Training and professional development opportunities
- Friendly and supportive work environment
- Opportunity to grow within the IT domain
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Work Location: In person
**Speak with the employer**
+91 9566434440
-
Customer Relationship Executive
2 weeks ago
Anna Nagar, Madurai, Tamil Nadu, India ELYSIUM TECHNOLOGIES PRIVATE LIMITED Full timeAchieving Business targets as laid down by acquiring new client relationships and maintaining them. - Identify Target areas for prospective business. - Pre-screen Customer segments as per the Organization Norms. - Ensure High Customer Satisfaction level by proactively understanding Customer needs and cross-sell multiple products As per the Client...
-
Customer Relationship Executive
7 hours ago
Anna Nagar, Madurai, Tamil Nadu, India ELYSIUM TECHNOLOGIES PRIVATE LIMITED Full timeAchieving Business targets as laid down by acquiring new client relationships and maintaining them. - Identify Target areas for prospective business. - Pre-screen Customer segments as per the Organization Norms. - Ensure High Customer Satisfaction level by proactively understanding Customer needs and cross-sell multiple products As per the Client...
-
Customer Relationship Executive
3 days ago
Anna Nagar, Madurai, Tamil Nadu, India Elysium Academy Full time**Role: Customer Relationship Executive** **Experience Required**: 2-3 Years **Location**: Madurai **Employment Type**: Full-Time **Industry**: Information Technology / IT Services **Job Summary**: **Key Responsibilities**: - Troubleshoot and resolve basic IT-related issues or escalate them to the technical team when necessary. - Maintain detailed logs...
-
Customer Relationship Executive
2 days ago
Anna Nagar, Chennai, Tamil Nadu, India Link K Insurance TPA Pvt Ltd Full timeGreetings From **Link - K Insurance TPA** **We are looking CRM Executive For our Business development team** **Years of experience**:2 to 5 Years **Qualification**:Any UG or PG Degree **Industry**: (Health Insurance OR TPA ) **Job description** - Act as the primary point of contact between the insurance company, corporate client enrolment and claims...
-
Customer Relationship Executive
3 days ago
Madurai, Tamil Nadu, India ELYSIUM TECHNOLOGIES PRIVATE LIMITED Full time**Customer Relationship Executive (CRE)** **Location**: Madurai **Company**: PhDiZone (Elysium Groups of Company) **About the Role**: PhDiZone is looking for **Customer Relationship Executives** to handle client inquiries, maintain strong relationships with students/researchers, and support our academic & research services. **Responsibilities**: -...
-
Customer Relationship Executive
2 days ago
Anna Nagar, Chennai, Tamil Nadu, India Link K Insurance TPA Pvt Ltd Full timeGreetings From **Link K Insurance TPA Pvt** We are Hiring **Customer Relationship Executive**For our **CRM Department**at Corporate office. **Years of Experience** : 3 to 5 Years **Qualification**: Any Degree **Industry**: TPA/ Any Health Insurance Must **Roles and Responsibility** - Act as the primary point of contact between the insurance company,...
-
Customer Relationship Executive
2 weeks ago
Anna Nagar, Chennai, Tamil Nadu, India Advanced Grohair & Gloskin clinic Full timeRoles & Responsibilities: Build and maintain relationships with internal and external customers. Monitor registration and admission standards followed by the team and submit reports as required. Provide courteous service to clients and respond promptly and tactfully to their request or inquiries. Responsible for identifying critical areas in...
-
Customer Relationship Executive
2 days ago
Madurai, Tamil Nadu, India JAYASHREE SPUN BOND Full time**CUSTOMER RELATIONSHIP EXECUTIVE** - No of opening: 5 - Work Timing : 9.30 am - 6.30 pm - Location : Jayashree Spun Bond (office) **Qualification -** MBA in Marketing / BBA in Marketing / Any degree - To handle sales with existing clients - To Qualified leads into sales opportunities - To seek new business opportunities in the new markets - To get...
-
Customer Relationship Executive
7 hours ago
Madurai, Tamil Nadu, India JAYASHREE SPUN BOND Full time**CUSTOMER RELATIONSHIP EXECUTIVE** - No of opening: 05 - Work Timing: 9.30 am - 6.30 pm - Location : Jayashree Spun Bond (office) **Qualification -** MBA in Marketing / BBA in Marketing / Any degree - To handle sales of existing clients - To qualify leads into sales opportunities - To seek new business opportunities in existing and new markets - To...
-
Client Relationship Executive
3 days ago
Anna Nagar, Madurai, Tamil Nadu, India Elysium Group of Companies Full time**Job Title: Business Development Executive (BDE) - IT Solutions & Digital ServicesExperience**: 0-3 Years**Employment Type**: Full-Time**About Us**: **Elysian Intelligence Business Solutions (EiBS)** is a leading **IT/ITES solutions provider**, specializing in **software development, SaaS products, digital transformation, and e-commerce solutions**. With a...