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Customer Service Representative Intern
2 weeks ago
**Company Description**
Tune Clinical Aesthetics is a health and beauty care provider in Coimbatore. We offer cosmetic treatments using premium quality products and equipment. Our team of trained professionals provides a range of services including skin and hair care.
**Role Description**
**Responsibilities**
- Respond to customer queries, concerns, and complaints in a timely manner through our social media platforms.
- Schedule appointments for clients and assist in managing the appointment calendar.
- Building and maintaining profitable relationships with all customers.
- Resolve customer issues, complaints and queries to ensure customer satisfaction
- Ability to maintain confidentiality of patient information.
- Liaise with other departments to ensure timely resolution of customer concerns
- Maintain accurate customer databases and records
- Provide feedback to the management team on customer issues and concerns
**Qualifications**
- Interpersonal Skills and Communication skills
- Proficiency in Tamil and English
- Ability to handle customer complaints effectively and efficiently
- Strong problem-solving and analytical skills to help identify and address customer concerns
- Excellent attention to detail and maintaining customer records
- Bachelor's degree in Communication, Business Administration, or similar
- Basic computer skills and willingness to learn
- Freshers are preferred
**Job Types**: Full-time, Fresher
**Salary**: ₹10,000.00 - ₹12,000.00 per month
Schedule:
- Day shift
- Fixed shift
Application Question(s):
- Are you an immediate joiner?
**Education**:
- Bachelor's (required)
Work Location: In person
**Speak with the employer**
+91 9150048454
