Customer Service Representative

3 days ago

Coimbatore, Tamil Nadu, India Idea Infotainment & Technology Labs Pvt. Ltd., Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Company Description

Idea ITL (Idea Infotainment and Technology Labs Pvt. Ltd.) is a full-service design and technology company established in 2003. Our clients span across South India, and we have worked with some of the most recognizable brands. At Idea ITL, we are committed to Creating Ideas for Impact by helping brands build trust, sell more, and grow faster. We continue to deliver innovative solutions that make a significant impact on our clients' businesses.

Role Description

This is a full-time onsite role for a Customer Service Representative located in Coimbatore. The Customer Service Representative will be responsible for addressing customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. The representative will also handle customer issues and escalate them to the appropriate team when necessary.

Qualifications

  • Customer Service Representatives, Customer Service, and Customer Support skills
  • Ability to ensure Customer Satisfaction and enhance Customer Experience
  • Excellent communication and interpersonal skills
  • Strong problem-solving and conflict resolution skills
  • Ability to work both independently and in a team environment

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