Cluster Collections, Credit

2 weeks ago


India Udaan Full time

**About udaan**:
udaan is a B2B ecommerce platform that brings traders, wholesalers, distributors, retailers, and manufacturers in India on to a single platform. Our goal is to make ‘doing business’ easy in India & make B2B commerce convenient and efficient.

udaan Capital is the NBFC arm of Udaan & offers credit services to buyers and sellers on and off udaan’s B2B ecommerce platform to grow their business further. This space is largely untapped with less than 10% of MSMEs having access to working capital loans from financial institutions. In this way, udaan is uniquely positioned to formalize &scale trade credit.

**Role description**:
Function: Credit

Sub Function: Collections

Location: Multiple

Reports to: Zonal/Senior Cluster Collections

Team Composition: 15 to 30 field executives

Travel Frequency: 8 to 10 days every month

**Responsibilities**:

- Managing the day-to-day field operations for the collections team.
- Ensuring collection of dues from customers.
- Responsible for improvement of the credit portfolio in the cluster by improving collections.
- Building, coaching and mentoring the team; identifying team goals and evaluating team progress.

**KRAs of the role**
- Collection targets achieved across due months.
- Timely completion of operational activities assigned.
- Timely identification of customer disputes.
- Ensuring adequate manpower presence on field - hiring against open positions.
- Regular trainings and performance incentivization of Field Executives

**Functional Competencies**
- Collection targets achieved across due months.
- Timely completion of operational activities assigned.
- Timely identification of customer disputes.
- Ensuring adequate manpower presence on field - hiring against open positions.
- Regular trainings and performance incentivization of Field Executives
- Must have 5-8 Yrs (Graduate) or 4-6 Yrs (MBA) of demonstrated experience of working in a fast paced environment.
- Must have a full-time bachelor’s degree or an MBA degree.
- Prior work experience in BFSI industry preferred.
- Must have experience in managing large teams of at least 15 - 20 field executives.
- Must demonstrate qualities of enthusiasm, ambition and amicability.
- Must have a basic understanding of MS Office

Department Hierarchy
- Field Collections
- Job posted on
- Aug 16, 2021
- Employee Type
- Full-time
- Experience range
- 4 years - 8 years



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