Senior Manager, Credit

Senior Manager Credit Collections Description - Job Summary This role is responsible for managing and leading teams encompassing various levels of contributors ensuring defined performance objectives resource allocation and efficient resolution of credit and collection matters The role aligns metrics with corporate goals oversees credit and collection operations at a regional or CoE level and collaborates across internal departments to address non-payment issues The role evaluates credit risk negotiates with high-value customers drives resolution for challenges and fosters talent development while providing expert leadership Responsibilities Manages and leads teams comprising individual contributors supervisors and or lower-level managers by defining and monitoring performance objectives allocating resources and staff and ensuring the prompt and effective resolution of credit decisions and collection matters Aligns individual metrics with corporate objectives and identifies talent for development opportunities Manages credit and collection operations at a regional sub-regional or Center of Excellence CoE level driving efficient processes Collaborates with employees across internal departments including executive levels to address issues particularly those contributing to non-payment situations Evaluates the appropriate degree of credit risk to extend to customers and presents well-supported arguments to management for credit decisions possessing the authority to authorize credit per the established matrix Negotiates with high-value and high-risk customers including up to partner and upper management levels regarding contracts payment structures and customer payments Resolves challenges encountered with high-value and high-risk customers ensuring effective resolution Proposes structural enhancements to the organization aimed at optimizing efficiency and performance Applies expert subject matter knowledge shapes knowledge base across businesses functions or regions and provides strong leadership driving change initiatives and monitoring performance goals Performs talent management responsibilities including recruitment performance management coaching and career development Education Experience Recommended Four-year or Graduate Degree in Business Administration Economics Finance or any other related discipline or commensurate work experience or demonstrated competence Typically has 10 years of job-related experience or 8-10 years of management experience preferably in collection credit banking or a related field Preferred Certifications Certified Accounts Payable Professional CAPP Certified Credit Executive CCE Certified Professional in Credit and Collections CPCC Certified Management Accountant CMA Knowledge Skills Accounting Accounts Receivable Auditing Billing Credit Management Credit Risk Customer Relationship Management Economics Finance Financial Services Invoicing Loans Portfolio Management Process Improvement Project Management Regulatory Compliance Risk Appetite Risk Management SAP Applications Underwriting Cross-Org Skills Customer Centricity Prioritization Resilience Team Management Strategic Thinking Impact Scope Impacts large functions and leads projects requiring knowledge of multiple disciplines or areas of HP Complexity Uses managerial concepts and company objectives to resolve highly complex issues in creative and effective ways May achieve goals through subordinate supervisors Disclaimer This job description describes the general nature and level of work performed in this role It is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc These may be subject to change and additional functions may be assigned as needed by management Job - Finance Schedule - Full time Shift - No shift premium India Travel - Relocation - No Equal Opportunity Employer EEO - HP Inc provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law s Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested This information is provided voluntarily The information obtained will be kept in strict confidence If you d like more information about HP s or your EEO rights as an applicant under the law please click here