Credit&collections Advisor

3 days ago

India Vodafone Full time

**Description**:

- The Credit and Collections Advisor is responsible for providing customer accounting, internal and external collection, high usage control and credit check advice and administration services offering advice based on the creditworthiness of prospective and existing customers in line with the credit and collections policies and procedures. The Credit and Collections Advisor performs tasks to provide clear support in collection and negotiating terms of payment on overdue accounts with Vodafone Business and consumer customers and works with colleagues to deliver related activities for the designated business function. Typically reports to the Senior Credit and Collections Team Leader.

**Job Responsibility**:

- Good understanding of credit management procedures and concepts for certain processes to deliver assigned tasks to support the execution of debt negotiation collection delivery and credit management plans;
- Provides transactional services personally, using clear communication and common courtesy to support the delivery of collection of overdue bills and takes appropriate action to recover overdue payments;
- Exchanges information to deliver tasks to ensure all customers are contacted and chased for payments (for the ledgers in a specific segment) in line with Vodafone standards and supports colleagues in preparing data and reporting regarding debt recovery;
- Provides consistent advice for certain processes regarding credit management (e.g. endorsement of no-debt, remittance matching, credit notes etc.) in order to collect debt amount and prevent involuntary churn due to debt;
- Supports registering debts into insolvency proceedings, eventually inheritance proceedings and reporting to management teams on payments coming in and forecasting cash;
- Performs assigned tasks supporting relations with external parties (e.g. debt recovery agencies, courts, etc.), colleagues across Fraud, Security, Finance and Legal, Sales teams, Account Managers and Billing services;
- Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.

**Skills**:

- Data driven decisions
- Ownership
- Building Rapport
- Resilience
- Expert Advice
- Communication
- Empathy
- Objection Handling and Negotiation
- Customer Service /Resolution
- Data Analytics and Insights
- Financial Analysis
- Customer Centricity
- Service and Delivery Management

**Not a perfect fit?**:

  • Credit Control Manager

    3 weeks ago

    India SCHACH Engineers (P) Ltd. Full time

    * Credit Control Manager * CA Intern/ ICWA - Travel Industry About Schach Engineers: Schach Engineer Pvt Ltd offers a wide range of quality products and services that meets the needs of global customers operating in diverse and demanding markets. We are a perfect blend of the luxury of infrastructure and design competencies with quality...

  • Business Clients Credit Advisor, AS

    2 days ago

    Delhi, India Deutsche Bank Full time

    Job Description Business Clients Credit Advisor, AS Position Overview Job Title: Business Clients Credit Advisor, AS Location:New Delhi, India Corporate Title:Associate Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India. This carters to a wide variety of population through its distinct channels...

  • ▷ Apply in 3 Minutes: Credit Analyst

    3 weeks ago

    India Mercor Full time

    Job Description Mercor is hiring on behalf of a top AI lab that is seeking Financial Advisors with expertise in credit card debt counseling to support clients in the United States. In this role, you will provide personalized repayment strategies, educate clients on credit utilization, and guide them toward rebuilding long-term financial...

  • Personal Financial Advisor

    3 weeks ago

    India Mercor Full time

    Job Description Company Introduction Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Role Overview - Position: Financial Advisor Contract, Remote - Commitment: Part-time (20...

  • Senior Credit Analyst

    5 days ago

    Mumbai, India Namo Advisors Full time

    Job Description Company Description Namo Advisors is a boutique financial advisory firm specializing in addressing businesses finance functions. We provide end-to-end financial services to help grow your business, acting as analysts for financial decisions and long-term finance partners. We offer CFO Services, Startup Advisory, Valuations & Fundraising,...

  • Tele Sales Advisor

    2 days ago

    india SingleDebt Full time

    We Are Hiring - Tele Sales Advisor!Position: Tele Sales AdvisorSalary: ₹3.60 LPA - ₹5.40 LPAShift: Day Shift (9 AM - 6:30 PM)Work Schedule: 6 days/week (1 Saturday off/month)Responsibilities:* Conduct outbound and inbound calls to individuals seeking guidance on debt management and financial planning.* Provide empathetic and informative counseling to...

  • Agri Advisor Language

    3 days ago

    Bhopal, India Katyayani Organics Full time

    Job Description Company Description Katyayani Organics is a fast-growing, tech-driven agrochemical company. With a diverse portfolio of over 250+ lab-tested products, we provide end-to-end farming solutions including insecticides, fungicides, fertilizers, herbicides, and pest control with just one click. Our products ensure strong, reliable results while...

  • [Only 24h Left] Treasury Trade Advisor

    3 weeks ago

    India Weatherford Full time

    We have an exciting opportunity for a Treasury Trade Advisor to join our Weatherford team In this role you will be primarily responsible for the issuance and administration of letters of credit bank guarantees from corporate credit facility and bilateral credit facilities In addition you will participate in cash management activities as needed develop...

  • Senior Credit Analyst

    2 weeks ago

    Bhubaneswar, Odisha, India, IN Group Surya Full time

    Key Responsibilities:✅ Evaluate and analyze credit proposals for debt fundraising and project financing requirements✅ Prepare detailed financial models, cash flow projections, and risk assessments for funding proposals✅ Conduct due diligence on projects, sponsors, and other stakeholders involved in the financing structure✅ Liaise with banks, NBFCs,...

  • Business Clients Credit Senior Advisor

    2 weeks ago

    New Delhi, & Kasturba GM, India Deutsche Bank Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Business Clients Credit Senior Advisor Job Description: Job Title: Business Clients Credit Senior Advisor Corporate Title: AVP Location: New Delhi, India Role Description Sourcing & managing relationship of high value ticket groupSourcing channels: Sourced primarily through Deutsche Bank Branches, In-house Sales team, DB's Cross sell unit...