Tele Collection Executive
4 days ago
Responsibility:
Officer-Collections / Recoveries -Contacting delinquent
/ pre-delinquent account holders using pre-defined scripts informing them about the overdue status & obtaining promise to pay.Answering queries about products or the company-Asking questions to understand customer's issues
/ reason to default-Enter and update customer information & response in the collections CRM-Follow all call quality parameters -Go the “extra mile” to achieve
/ excel assigned targets-Meet Agent Productivity & Efficiency benchmarks on a continuous
/ real-time basis.Exhibit team player skillsResponsibility:
Officer-Collections / Recoveries -Contacting delinquent
/ pre-delinquent account holders using pre-defined scripts informing them about the overdue status & obtaining promise to pay.Answering queries about products or the company-Asking questions to understand customer's issues
/ reason to default-Enter and update customer information & response in the collections CRM-Follow all call quality parameters -Go the “extra mile” to achieve
/ excel assigned targets-Meet Agent Productivity & Efficiency benchmarks on a continuous
/ real-time basis.Exhibit team player skills
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Work Location: In person
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