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Customer Service Executive

2 weeks ago

Andheri West Mumbai Maharashtra, India Sanjar e Solutions Full time

**Job Title: Customer Service Executive**

**Company**: Sanjar E Solutions

**Job Location**: Andheri West, Azad Nagar, 400058 Mumbai

**Job Type**: On-site

**Pay Range**: INR 12,000 - 23,000

**Work Hours**: 11:00 AM - 7:00 PM

**Minimum Qualifications**:

- 12th pass or equivalent
- Minimum 3 months of relevant experience
- Excellent communication skills in Hindi and English
- Proficiency in Marathi or Gujarati (a plus)
- Strong interpersonal skills

**Responsibilities**:
1. **Cold Calling and Leads Calling**:

- Initiate outbound calls to potential clients for property visits, medical consultations, furniture consultations, etc.
- Engage with leads to generate appointments and create opportunities for business growth.

2. **Appointment Booking**:

- Effectively communicate and persuade clients to schedule appointments for various services offered by the company.
- Maintain accurate records of appointments and follow-up activities.

3. **Customer Engagement**:

- Build and maintain positive relationships with clients through effective communication.
- Address client inquiries and provide relevant information about the company's services.

4. **Language Skills**:

- Utilize strong communication skills in Hindi and English to interact with a diverse client base.
- Fluency in Marathi or Gujarati is a plus.

5. **Documentation**:

- Ensure accurate and timely documentation of client interactions, appointments, and feedback.

6. **Requirements**:

- Meet the minimum qualification of 12th pass.
- Possess a minimum of 3 months of relevant experience, preferably in property calling.
- Immediate joiners preferred.

7. **Gender Inclusivity**:
**Benefits**:

- Competitive pay within the specified range.
- Opportunity to work in a dynamic and growing company.
- Exposure to diverse industries, including property, medical, and furniture consultations.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹12,000.00 - ₹24,000.00 per month

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)
- Hindi (required)

Ability to Commute:

- Andheri West, Mumbai, Maharashtra (required)

Ability to Relocate:

- Andheri West, Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person