
Helpdesk Executive
6 days ago
**Job Title: Help Desk Executive**
**Work Location**:
- DLF Magnolia, Golf Course Road, Sector 42, Gurgaon
- The Aralias, DLF Golf Links, DLF Phase V, Gurgaon
We are hiring a **Help Desk Executive** for premium residential projects — **DLF Magnolia & The Aralias**. The role involves managing resident queries, coordinating maintenance requests, and ensuring high-quality front-office operations in a luxury residential environment.
**Key Responsibilities**:
- Serve as the first point of contact for residents and guests.
- Log and coordinate maintenance and housekeeping service requests.
- Maintain daily reports, visitor records, and complaint registers.
- Communicate effectively with residents, vendors, and facility teams.
**Qualifications & Experience**:
- Degree or Diploma (preferably in Hospitality, Administration, or related field).
- **1-2 years of experience in the hospitality industry** (mandatory).
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in MS Office and facility management software preferred.
**Benefits**:
- PF & ESIC / Medical Coverage
- Free Uniform Provided
- Paid Leave as per company policy
**Why Join Us**:
- Work at **DLF’s premium residential sites** - Magnolia & Aralias.
- Professional work environment with growth opportunities.
- Immediate joining preferred.
Pay: ₹21,000.00 - ₹26,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
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