Client Success and Operations Executive

1 week ago

Remote, India Vishtik Technologies LLP Full time

**Job Summary**:
**Key Responsibilities**:

- Operate and manage our web portal and Excel for daily tasks and operations.
- Maintain records and prepare reports using Excel.
- Coordinate with internal teams to ensure smooth workflow.
- Understand technical processes and troubleshoot basic issues.
- Learn and adapt quickly to new tools, processes, and responsibilities.

**Requirements**:

- Excellent communication skills in English (both written and verbal).
- Comfortable in a remote and permanent nigh shift set-up.
- Must know how to use a computer efficiently.
- Proficiency in Microsoft Excel (e.g., data entry, formulas, sorting, filtering).
- Ability to grasp and understand technical information (basic technical knowledge preferred).
- Fast learner with strong problem-solving skills.
- Ability to multitask and handle work independently.
- Minimum education: Graduate in any discipline.

**Preferred Skills (Not Mandatory)**:

- Experience in customer service or operations.
- Basic technical support knowledge or willingness to learn.

**Job Types**: Full-time, Permanent

Pay: ₹10,454.25 - ₹25,000.00 per month

**Benefits**:

- Leave encashment
- Work from home

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: Remote

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