Client Success and Operations Executive
2 weeks ago
**Job Summary**:
**Key Responsibilities**:
- Operate and manage our web portal and Excel for daily tasks and operations.
- Maintain records and prepare reports using Excel.
- Coordinate with internal teams to ensure smooth workflow.
- Understand technical processes and troubleshoot basic issues.
- Learn and adapt quickly to new tools, processes, and responsibilities.
**Requirements**:
- Excellent communication skills in English (both written and verbal).
- Comfortable in a remote and permanent nigh shift set-up.
- Must know how to use a computer efficiently.
- Proficiency in Microsoft Excel (e.g., data entry, formulas, sorting, filtering).
- Ability to grasp and understand technical information (basic technical knowledge preferred).
- Fast learner with strong problem-solving skills.
- Ability to multitask and handle work independently.
- Minimum education: Graduate in any discipline.
**Preferred Skills (Not Mandatory)**:
- Experience in customer service or operations.
- Basic technical support knowledge or willingness to learn.
**Job Types**: Full-time, Permanent
Pay: ₹10,454.25 - ₹25,000.00 per month
**Benefits**:
- Leave encashment
- Work from home
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (required)
Shift availability:
- Night Shift (required)
Work Location: Remote
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