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Front Desk Receptionist

2 weeks ago

Thane, India Vihang Group of Companies Full time

**Job Title**: Receptionist cum Customer Convincer
**Location**: The Good Skin Project, Thane
**Industry**: Skin Clinic & Spa
**Experience Required**: Prior experience in a spa, salon, or clinic setup is **mandatory**
**Employment Type**: Full-Time

**Key Responsibilities**:

- Greet and welcome clients with warmth and professionalism
- Handle incoming calls, appointments, walk-ins, and client queries effectively
- Convince and educate clients about suitable treatments, packages, and skincare products
- Maintain daily appointment schedules and coordinate with aestheticians and doctors
- Ensure smooth front desk operations, including client registrations and billing
- Maintain a clean and organized reception area
- Follow up with leads and past clients for repeat business and consultations
- Record and maintain client data accurately
- Meet monthly targets for conversion and product/service sales

**Requirements**:

- Minimum 1-2 years of experience in a spa or skin clinic is **essential**:

- Excellent communication and convincing skills in English & Hindi.
- Basic knowledge of skin care treatments, services, and common concerns
- Presentable and professional demeanor
- Good computer skills - MS Office, scheduling software, and billing systems
- Positive attitude and ability to handle clients with patience and clarity
- Flexible to work during weekends or extended clinic hours

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

**Experience**:

- SPA & Clinic : 2 years (required)

**Location**:

- Thane, Maharashtra (preferred)

Work Location: In person