Front Office
3 days ago
We are looking for **"freshers as well as experienced (1-3 years) front desk professionals" **to help the company operate its chain of hotels/hostels (in south India) effectively. He/she will be entrusted to effectively manage a 20-30 key hotel to oversee multiple facets of hotel operations such as staffing, hiring, guest experience, day to day operations, repairs/maintenance, P&L, etc. locally along with a dedicated team of multiple managers and as per company's standard operating procedures. Job role: Front desk executive/asst. manager/manager (Hotels/Hospitality) Duration: Full time Location: HP Work Ex: 0-3 years (in hospitality) Job Responsibilities: - Understanding of the hospitality/hotel industry, various functions in the sector, human resource (both white & blue collar) requirements, vendor management, guest relations, housekeeping, R&M, etc. - Understanding of the company's vision, business expansion plans, operational standards, etc. - Understanding the nuances of managing a hotel under a network and optimise its operations with a bird eye view - Understanding of hotel launches, setups, day to day operations, staff fulfilment, etc. - Understanding of various departments including front desk, housekeeping, F&B and experiences - Understanding of task based SOPs/TATs, vendor negotiations/management, etc. - Performing various quality audits pertaining to infrastructure, services, staff, operations, etc. to ensure high service quality standards on a timely basis - Handle complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others - Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction - Ensuring cost-effectiveness as per company standards in operating the hotel/hostel to maximise operational margins - Motivating, mentoring and aligning co-staffs as per company defined procedures and policies - Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationship - Coordinating with other departments within the company to help resolve issues Qualifications: - Educational background: Hospitality graduate or post graduate should be must - Extensive operational knowledge of hotel operations - Outstanding analytical, communication, interpersonal & time-management skills - Location flexible **Job Types**: Full-time, Fresher **Salary**: ₹12,000.00 - ₹14,000.00 per month **Benefits**: - Food provided - Health insurance - Life insurance - Paid time off - Provident Fund Schedule: - Day shift - Morning shift - Night shift Supplemental pay types: - Overtime pay Ability to commute/relocate: - Manali, Himachal Pradesh: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (preferred) **Language**: - Hindi (preferred) - English (preferred) **Speak with the employer** +91 8850040354
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Front Office Assistant
1 day ago
Manali, India Mayanagari Himachal private limited Full timeResponsibilities - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests - Answer questions and address complaints - Answer all incoming calls and redirect them or keep messages - Receive letters, packages etc. and distribute them - Prepare outgoing mail by drafting correspondence, securing...
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Front Office Associate
5 days ago
Manali, India The Byke Hospitality Ltd. Full time**Responsibilities**: - Greet and welcome guests. - Keep updated records and files; - Prepare outgoing mail by drafting correspondence, securing parcels etc; - Assist other departments wherever necessary and maintain good working relationships with Team Members; - Maintaining records of Out ward & Inward mail; - Coordinating with various departments as per...
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Front Office
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Manali, India Olgah Manali Full timeKey Responsibilities: - Handle guest check-ins, check-outs, and front desk operations. - Maintain accurate records of reservations, cancellations, and modifications. - Provide information about hotel facilities, local attractions, and travel assistance. - Ensure smooth coordination between front office and housekeeping. - Deliver excellent guest service...
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Front Office Executive
1 week ago
Manali, India Alt Life Full timeReport to the Property Manager - Be part of a great team within your department that get ALT Life and want to be themselves. - Received Alt Life Guests to the hostel by greeting them warmly - Take ownership of the guest journey to ensure that you continuously raise the bar and create a truly unique ALT Life experience. - Know your guests and have a passion...
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Front Office Executive
2 weeks ago
Manali, India DLS Hotels Full time**Guest services**: Welcome guests, manage check-in/check-out procedures, and handle all guest inquiries and requests. - **Reservations**: Manage room bookings and cancellations, both for future and current guests. - **Front desk operations**: Maintain the reception area, handle payments and billing, and keep accurate guest records. - **Coordination**: Act...
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Front Office Manager
7 days ago
Manali, Himachal Pradesh, India Anand Vardhan Resort Full time ₹ 4,20,000 per yearExperience Required: 8–10 years (4/5-star hotel experience mandatory)Qualification: 1 1/2 yrs diploma + 8 Yrs Exp or 3 yrs BHM+ 5 years experienceJob Type: Full-timeJob Description / Responsibilities:Manage complete front office operationsHandle guest check-in/check-out, billing, and occupancy reportsResolve guest complaints and manage VIP guest...
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Front Office Supervisor
7 days ago
Manali, Himachal Pradesh, India DLS Hotels Full time ₹ 1,80,000 - ₹ 2,40,000 per yearStaff supervision: Oversee front desk staff during shifts, manage schedules, train new employees, and monitor performance.Guest services: Ensure smooth and efficient guest check-ins and check-outs, manage reservations, and provide assistance to guests.Problem resolution: Address and resolve guest complaints and issues promptly and effectively.Operational...
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Front Office Executive
2 weeks ago
Manali, HP, IN DLS HOTELS Full timeGuest services Welcome guests manage check-in check-out procedures and handle all guest inquiries and requests Reservations Manage room bookings and cancellations both for future and current guests Front desk operations Maintain the reception area handle payments and billing and keep accurate guest records Coordination Act as a communication hub between...
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Receptionist Female
1 week ago
Manali, India Olgah Manali Full time**Job Title**: Female Receptionist (Urgent Hire) **Location**: Olgah Manali **Salary**: ₹11,000 per month **Key Responsibilities**: - Greet and assist visitors in a professional manner. - Manage scheduling and appointments using booking software. - Maintain and organize office files and records. - Ensure smooth day-to-day operation of the front...
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Reservation Executive
7 days ago
Manali, India Anand Vardhan Resort Full timeJob Description: Reservation Assistant **Location**: Anand Vardhan Resort, Manali **Position Overview** The Reservation Assistant will be responsible for managing and processing guest reservations while delivering exceptional customer service. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks...