Team Member

7 days ago

Bengaluru Karnataka, India IHCL Full time

Job Responsibilities

Assists Reservation Manager or Revenue Manager to manage property reservations and reservation activities. Responsible for making reservations according to client’s needs

Graduate / Diploma in Hotel Management
- One (1) to Three (3) years supervisory or same position experience required. Reservation experience required.
- Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity.
- IDS and Opera System
- Intermediate to Advanced Microsoft Office skills
- Achieves personal and team related revenue goals for Bungalow at across locations.
- Provides service to our customers in order to grow share of the account on behalf of the company. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.
- Maintains good working relations with other departments, particularly
- Assist the reservations manager to ensure all sellable contracted rates are loaded in the system for ease of reservations.
- Responds to incoming reservations sales opportunities for the property that are outside parameters of the.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Uses sales resources and administrative/support staff effectively.
- Assists in monitoring group reservation forecast data.
- Coordinates with sales and Convention Services to process rooming lists and reservation cards.

Job Requirements
- Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity.
- IDS and Opera System
- Intermediate to Advanced Microsoft Office skills
- Achieves personal and team related revenue goals for Bungalow at across locations.
- Provides service to our customers in order to grow share of the account on behalf of the company. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.
- Maintains good working relations with other departments, particularly
- Assist the reservations manager to ensure all sellable contracted rates are loaded in the system for ease of reservations.
- Responds to incoming reservations sales opportunities for the property that are outside parameters of the.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Uses sales resources and administrative/support staff effectively.
- Assists in monitoring group reservation forecast data.
- Coordinates with sales and Convention Services to process rooming lists and reservation cards.

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