Front Office Executive

4 days ago

Chennai Tamil Nadu, India Uniscans & Labs Pvt Ltd Full time

**Job Title: Front Desk Executive / Receptionist (Male)_Immediate Joiners Required**

**Role Purpose**:
To ensure smooth and efficient front-desk operations, deliver excellent patient service, manage reception activities, and maintain a professional and welcoming environment that reflects the values and standards of the Diagnostic Centre.

**Key Responsibilities**:
**Patient Handling & Customer Service**
- Greet patients and visitors courteously and professionally upon arrival.
- Manage patient registration, appointment scheduling, and billing coordination.
- Provide accurate information about tests, services, and report collection timings.
- Coordinate with technical and medical teams to ensure smooth patient flow.
- Handle patient feedback and escalate issues to the Centre Manager when necessary.

**Front Office Administration**
- Maintain patient records, receipts, and daily collection reports.
- Ensure front-desk registers, forms, and documentation are properly updated.
- Coordinate with billing, marketing, and technical teams for daily operations.
- Monitor the waiting area to ensure cleanliness, comfort, and patient satisfaction.

**Communication & Coordination**
- Attend incoming calls and route them appropriately.
- Maintain effective communication between departments to support operational efficiency.
- Assist during audits, inspections, and marketing activities as required.

**Professionalism & Grooming**
- Maintain a neat, professional, and hygienic appearance at all times.
- Follow the organization’s dress code and grooming policy.
- Demonstrate empathy, patience, and courtesy in all patient interactions.

**Qualifications & Experience**:

- **Education**: Graduate / Diploma in Hospital Administration, Healthcare, or related field.
- **Experience**: Minimum 1-2 years as a Front Office Executive / Receptionist in a Diagnostic Centre, Hospital, or Healthcare setup.
- **Language Skills**: Fluency in English and Tamil (additional languages preferred).
- **Technical Skills**: Proficiency in MS Office, billing software, and patient registration systems.

**Key Competencies**:

- Strong communication and interpersonal skills.
- Excellent organizational and multitasking ability.
- Customer service orientation with high attention to detail.
- Punctual, disciplined, and able to work under pressure.

**Working Conditions**:

- 6-day working schedule (rotational shifts if required).
- Must maintain a professional and presentable appearance at all times.

Role/Designation: Front Office / Operations

Work location: Tondiarpet, Chennai

Experience: 5 - 10 yrs

No of openings: 2 nos.

**Salary**: Best in industry

Industry: preferably in Diagnostics/ Hospital Industry

Qualification: Any degree

**Immediate Joiners Required**

Please share the openings to your friends too.

**Job Types**: Full-time, Permanent

Pay: Up to ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Expected Start Date: 22/10/2025

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