Email Administration

7 days ago

Airoli Navi Mumbai Maharashtra, India CARE INFOTECH Full time

D) Exchange Online

Scope Activities Office365
- Manage L1 Exchange Online, MS Teams, Office 365 Services, Office 365 Licenses

A) On-Premises Active Directory (AD)
- Reset user passwords and unlock accounts.
- Enable/disable user accounts.
- Add/remove users from AD security/distribution groups.
- Update basic user attributes (name, department, phone, etc.).
- Assist users with login issues and account lockouts.
- Monitor AD account expiration and notify as needed.
- Escalate replication or GPO issues to L2/L3

B) Microsoft Entra ID (Azure AD)
- Monitor Azure AD Connect sync status and report alerts.
- Assist users with Azure AD sign-in issues.
- Verify user and group attributes in Entra ID.
- Add/remove users to Microsoft 365 groups (via portal).
- Help users with MFA registration issues or resets.
- Escalate sync errors or identity mismatches to L2/L3

C) Office 365 workloads.
- User Management
- Assign or unassign Microsoft 365 licenses based on pre-defined groups or templates.
- Create shared mailboxes or distribution lists (based on SOP.
- Assist with basic troubleshooting of Outlook, Teams, and OneDrive sign-in issues

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Work Location: In person

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