
Customer Service Associate
18 hours ago
**Job Title**: Service Associate
**Location**: Prayagraj, Uttar Pradesh
**Company**: PVR Cinemas
**Department**: Operations / Customer Service
**Reporting To**: Duty Officer / Floor Manager
**Job Summary**:
**Key Responsibilities**:
- Greet and assist customers courteously.
- Guide guests to their respective screens and seats.
- Check tickets and ensure proper entry and seating.
- Manage the crowd during entry, interval, and exit.
- Maintain cleanliness in lobbies, screens, and restrooms.
- Operate POS counters for food & beverage sales.
- Coordinate with other departments for smooth operations.
**Qualifications & Skills**:
- **Minimum Qualification**: 12th Pass (Higher Secondary)
- Good communication skills in Hindi and basic English.
- Pleasant personality with a customer-first approach.
- Ability to work in shifts, including weekends and holidays.
- Team player and quick learner.
Pay: ₹11,000.00 - ₹12,000.00 per month
Shift availability:
- Day Shift (required)
- Night Shift (required)
Work Location: In person
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