Techops Administrator

2 weeks ago

Bengaluru Karnataka, India Nielsen Full time

At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big, so we can all continuously improve. We enable your best to power our future.

**ABOUT THIS JOB**

Nielsen is a tech company backed by over a century of forward momentum to show the world what’s next while continuing to deliver world-class technical support to our clients and colleagues — and we couldn’t do it without our support technicians.

**RESPONSIBILITIES**:

- Take responsibility for projects and solutions within the larger business initiatives
- Handle business-critical technology tasks and systems that provide commercial advantage in the global marketplace
- Enable faster and smarter business processes, and develop analytics for meaningful insights
- Work with internal partners and external clients to communicate status, activities and achievements
- Perform server administration tasks for OnPrem and Cloud-based systems (ex: user/group, security permissions, group policies); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly
- Manage OnPrem and cloud-based internal infrastructure requirements, including servers, inter-account connectivity, firewalls, security updates
- Manage OnPrem and cloud-based system requirements, including performance and availability
- Perform routine and scheduled audits of all systems, including backups

**QUALIFICATIONS**:

- Experience and interest in data analysis plus the ability to query databases using SQL (preferably with direct database support experience)
- Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching
- Ability to prioritize, manage, and deliver on multiple work streams simultaneously; highly motivated and able to work within aggressive schedules
- Ability to analyze and evaluate problems, offer solutions and determine when more help is required or when escalation is necessary
- Time management skills and attention to detail
- Ability to work as part of a team and interact effectively with others
- Positive attitude, team player, self-starter; takes initiative, ability to work independently

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