Customer Service Representative

4 days ago


Aundh Pune Maharashtra, India Binated Full time

Strong command over written English (Good Grammar)
- Ensure customer satisfaction through prompt responses and effective query resolution
- Coordinate with internal teams to resolve issues and communicate with customers
- Ensure timely completion of daily tasks
- Respond to customer ticket issues, follow-ups, and inquiries
- Must be willing to work night shifts ( Monday - Friday)
- Must be ready to work from the office
- **Soft Skills**:

- Excellent verbal and written communication skills
- Strong prioritization and organizational skills
- Logical reasoning abilities for effective decision-making in resolving customer issues
- Results-oriented, with the ability to meet stringent targets
- Basic knowledge of customer service
- Punctual and responsible with work commitments
- Passionate about learning and growth
- **Job Type**:

- Full-time
- **Benefits**:

- Leave encashment
- Provident Fund
- Fixed shift
- Monday to Friday work schedule
- Night shifts (US shift)
- Weekend availability
- **Supplemental Pay Types**:

- Overtime pay
- Shift allowance
- Yearly bonus
- **Education**:

- Bachelor's degree (mandatory)
- **Language**:

- English (mandatory)

**Job Types**: Full-time, Fresher

Pay: ₹12,000.00 - ₹22,000.00 per month

**Benefits**:

- Leave encashment
- Paid time off
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- US shift
- Weekend availability

Supplemental Pay:

- Overtime pay
- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: In person

Application Deadline: 14/02/2025
Expected Start Date: 17/02/2025



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