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Front Office Executive

3 weeks ago

Roorkee, India Natural Herbs and Formulations Pvt Ltd. Full time

Urgent requirement of Front Office Executive at Pulastya Wellness & Resort

location Roorkee, Bhagwanpur

**Job Summary**:
**Key Responsibilities**:

- Greet and welcome guests with a friendly and positive attitude.
- Manage check-in and check-out procedures efficiently.
- Handle guest inquiries, complaints, and requests promptly and professionally.
- Maintain accurate guest records and update the reservation system.
- Coordinate with housekeeping and other departments to ensure guest satisfaction.
- Maintain the reception area in a clean and organized manner.
- Process payments and prepare billing for guests.

**Requirements**:

- Graduate in any discipline.
- 3-4 years of experience in front office or guest relations, preferably in the hospitality industry.
- Excellent communication skills in English and Hindi.
- Proficient in MS Office and hotel management software.
- Strong customer service and interpersonal skills.
- Well-groomed and professional appearance.

**Perks & Benefits**:

- Complimentary meals during duty hours.
- Competitive salary
- Professional growth and training opportunities.
- PF
- Health Insurance

**Job Types**: Full-time, Permanent

Pay: Up to ₹18,000.00 per month

**Benefits**:

- Health insurance

**Education**:

- Bachelor's (preferred)

**Experience**:

- Microsoft Office: 2 years (required)
- total work: 3 years (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person