Sales Representative

2 weeks ago

Shanthinagar Bengaluru Karnataka, India WABI SABI LIVING PVT LTD( SOFA CLINIC) Full time

**Key Responsibilities**:
**Sales & Lead Generation**:
Build and maintain relationships with both new and existing clients, including furniture retailers, interior designers, and direct consumers.

Achieve sales targets by promoting our sofa manufacturing, repair, and upholstery services.

**Product Knowledge & Consultation**:
Serve as a knowledgeable consultant to clients, understanding their specific needs for custom sofa manufacturing, repairs, and upholstery.

Educate customers on the different fabric options, frame construction, foam types, repair methods, and any other relevant technical aspects of sofa craftsmanship.

Provide detailed quotes and ensure that customers understand all aspects of the services offered.

**Customer Service & Follow-up**:
Assist customers throughout the entire process—from initial inquiry to post-sale support.

Address customer complaints or issues related to the quality of products and services, ensuring a positive resolution.

Conduct follow-up calls to ensure satisfaction with completed orders and encourage repeat business.

**Collaboration & Reporting**:
Work closely with the manufacturing and repair teams to ensure that client specifications are accurately communicated and delivered.

Keep detailed records of customer interactions, sales leads, and contracts in the CRM system.

Provide regular sales updates and forecasts to the management team.

**Qualifications**:
Proven experience in sales, ideally in the furniture, manufacturing, or home improvement industries.

Knowledge of sofa manufacturing processes, upholstery materials, and repair techniques is a strong advantage.

Excellent communication, negotiation, and presentation skills.

Strong customer service focus with a problem-solving attitude.

Ability to work independently and as part of a team.

Comfortable working with both residential and commercial clients.

Experience using CRM software for lead tracking and reporting.

Preferred Skills:
Experience in custom furniture sales or the upholstery business.

An understanding of interior design trends and how sofas fit into modern home aesthetics.

Ability to identify and suggest complementary products (e.g., pillows, cushions, or accessories).

Why Join Us?

Competitive salary and commission-based incentives.

Opportunity to work in a fast-paced, creative, and growing industry.

Training on product knowledge and sales techniques.

Supportive team environment and career growth opportunities.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Fixed shift
- Morning shift

Application Question(s):

- Do you speak Kannada?
- Do you speak Hindi?

**Experience**:

- Cold calling: 1 year (required)
- total work: 2 years (required)
- Sales: 2 years (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 7349268917

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