Apac Site Nfr Officer

-Job description

**Some careers shine brighter than others.**

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions

**The Opportunity**:
The NFR Team is a function that sits within the Markets and Securities Services (MSS) area of HSBC. It helps manage and control non-financial and new risks in the business, including but not limited to operational, conduct and product lifecycle risk.

An overarching purpose is to protect HSBC, its People, Clients and Financial Markets by helping safeguarding the delivery of fair outcomes to our customers and avoiding disruption of the orderly and transparent operation of Financial Markets.

**What you’ll do**:
Reporting and functionally accountable to the APAC NFR Team, the role holder will oversee the control and conduct framework within the regional MSS business, supporting the regional business by supporting and promoting the effective execution of global governance, assurance, conduct and control standards, or defining where specific/relevant to the regional business.

The role holder will need to work closely with regional asset class central NFR teams (e.g. Change, Governance, Assurance), as well as business management community and their support functions to support and promote the effective implementation and design of control standards, governance and procedures, with the aim of sharing and promoting best practice.

They will also play a key role in helping support the enhancement/improvement of controls and best practice within the region.

Key accountabilities to include:
Conduct - assist in driving the conduct agenda for the region and/or asset class.

Control:

- Review new policies and standards for and on behalf of the region.
- Assist in ensuring effective remediation actions in place for key issues for the region and track mitigation.
- Identify opportunities and drive implementation of control enhancements
- Deep Dive Reviews - support and promote the regional execution of desk/control reviews, thematic reviews and other remediation/assurance work as required.
- Governance Forums - Participate in control related governance forums as required.
- Tracking and resolution of Issues - Support the NFR team and Front Office Management in the maintenance and upload of items into Helios and other relevant systems.
- Escalation Point - Act as an additional point of escalation for stake holders with respect to internal control issues for the region/site.
- Support the Implementation of Policies & Processes to mitigate the business' top risks for the region.
- Audit: Act as an additional contact point for Audit.
Requirements

**What you will need to succeed in the role**:

- Minimum 3-5 years’ experience in business management or risk/control roles within a Markets business.
- Basic understanding of Markets / Securities Services business and products.
- Strong analytical and project management skills to enhance procedures and controls.
- Strong written and verbal communication skills, able to negotiate and work effectively with senior business leaders across business lines and geographies.
- Strong problem solving and prioritization skills and be able to perform multitask under pressure with a keen eye for detail.
- Excellent team player with a proactive and self-motivated attitude and ability to think and act independently.
- Degree holder with a professional qualification including background knowledge of internal control and risk management in Markets.

ESSENTIAL SKILLS/COMPETENCIES
- Including: Interpersonal skills, management, leadership, communications, sales, planning and organising, project management skills etc.
- Strategic thinker with strong analytical and project management skills to enhance standards, policies and controls
- Well-developed leadership and people management skills, able to drive change and provide positive influence to achieve organisation goals
- Excellent written and verbal communication skills, able to negotiate and work effectively with senior business leaders across business lines and geographies
- Strong problem solving and prioritization skills and be able to perform multitask under pressure with a keen eye for detail
- Excellent team player with a proactive and self-motivated attitude and ability to think and act independently
- Demonstrates compliance with HSBC Bank plc Group standards, manuals and policies and adheres to the defined work practices, internal controls and risk management standards a