Coordinator

3 days ago


Bengaluru, India Computacenter Full time

**Coordinator**:
**Name: Administrator, GSC**

**Position: Global Service Coordinator Regular**

**Department: Group Delivery**

**Group Generic: Business Support Specialist**

**Reports to: Team Leader**

**Experience: 3-5 yrs**

**Location: Bangalore**

**Knowledge, Skills & Experience**:

- Fluent in English and in any other relevant support language (if second language is required)
- Proven experience with Customer service and confidence in communication with internal and external customers
- Advanced understanding of IT support and IT Service Management Tools and SAP
- SLA and OLA orientated and can prioritize on urgency and requirements
- Working knowledge of Windows, MS-Office
- Good interpersonal, literacy and numeracy skills
- Works under supervision, team player, able to learn new tasks/areas quickly and willing to progress
- Able to follow instructions and procedures
- Demonstrates an organised approach to work.
- Demonstrates customer service abilities with Routine administrative skills
- Good communication skills
- Independent, result-oriented and structured work under pressure
- Analytical skills to analyse data
- India logistics management experience - experienced with Delivery Challan and eWay bill generation for movement of goods
- Excellent coordinating skills with vendors



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