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IT-Coordinator
2 weeks ago
What Youll Be Doing
- IT Ticket Management: Perform first-level triage of IT tickets, assign priorities, and coordinate with outsourced vendors as needed.
- Network Monitoring: Monitor Wi-Fi dashboards daily, identify weak or dead zones, and escalate for resolution.
- Access Control: Manage office access systems, including adding/removing access cards, updating biometric entries, and handling door codes for onboarding/offboarding.
- Asset & Purchase Tracking: Oversee IT-related purchases, track requests through delivery, and maintain an updated utilization and asset report.
- Expense Monitoring: Track IT expenses against the allocated budget, flagging potential overruns early.
- Vendor Dependency Reduction: Over time, absorb more IT tasks internally to reduce reliance on external vendors and drive operational accountability.
You'll Thrive in This Role If You
- Have prior experience in IT coordination, IT support, or office technology management.
- Are comfortable troubleshooting common IT issues and coordinating with vendors for resolution.
- Have strong organizational skills with attention to detail and process orientation.
- Are proactive, accountable, and capable of independently managing day-to-day IT operations.
- Thrive in a fast-paced, growth-stage environment with evolving needs.
What We Offer
- Unlimited PTO: Flexibility and trust to manage your work-life balance.
- Comprehensive Medical Insurance: Robust healthcare plans for you and your family.
- Monthly Wellness Leaves: Regular breaks to recharge and focus on well-being.
- Competitive Pay & Growth Opportunities: A compensation package that reflects your impact, with ample opportunities for professional advancement.
