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IT Coordinator

2 weeks ago

Bengaluru, Karnataka, India Vahan Full time ₹ 2,00,000 - ₹ 6,00,000 per year

About Us:

At Vahan, we are building the first AI powered recruitment marketplace for India's 300 million strong Blue Collar workforce, opening doors to economic opportunities and brighter futures.

Already India's largest recruitment platform, Vahan is supported by marquee investors like Khosla Ventures, Y Combinator, Airtel, Vijay Shekhar Sharma (CEO, Paytm), and leading executives from Google and Facebook.

Our customers include names like Swiggy, Zomato, Rapido, Zepto, and many more. We leverage cutting-edge technology and AI to recruit for the workforces of some of the most recognized companies in the country.

Our vision is ambitious: to become the go-to platform for blue-collar professionals worldwide, empowering them with not just earning opportunities but also the tools, benefits, and support they need to thrive. We aim to impact over a billion lives worldwide, creating a future where everyone has access to economic prosperity.

If our vision excites you, Vahan might just be your next adventure. We're on the hunt for driven individuals who love tackling big challenges. If this sounds like your kind of journey, dive into the details and see where you can make your mark.

What You'll Be Doing

  • IT Ticket Management: Perform first-level triage of IT tickets, assign priorities, and coordinate with outsourced vendors as needed.

  • Network Monitoring: Monitor Wi-Fi dashboards daily, identify weak or dead zones, and escalate for resolution.

  • Access Control: Manage office access systems, including adding/removing access cards, updating biometric entries, and handling door codes for onboarding/offboarding.

  • Asset & Purchase Tracking: Oversee IT-related purchases, track requests through delivery, and maintain an updated utilization and asset report.

  • Expense Monitoring: Track IT expenses against the allocated budget, flagging potential overruns early.

  • Vendor Dependency Reduction: Over time, absorb more IT tasks internally to reduce reliance on external vendors and drive operational accountability.

You'll Thrive in This Role If You

  • Have prior experience in IT coordination, IT support, or office technology management.

  • Are comfortable troubleshooting common IT issues and coordinating with vendors for resolution.

  • Have strong organizational skills with attention to detail and process orientation.

  • Are proactive, accountable, and capable of independently managing day-to-day IT operations.

  • Thrive in a fast-paced, growth-stage environment with evolving needs.

What We Offer

  • Unlimited PTO: Flexibility and trust to manage your work-life balance.

  • Comprehensive Medical Insurance: Robust healthcare plans for you and your family.

  • Monthly Wellness Leaves: Regular breaks to recharge and focus on well-being.

  • Competitive Pay & Growth Opportunities: A compensation package that reflects your impact, with ample opportunities for professional advancement.