Pre Sales Executive

2 days ago

Bengaluru Karnataka, India IM Solutions Full time

**Job Profile**:Pre Sales Executive**

**Roles and Responsibilities**:

- A graduate in any stream regular education - With excellent communication skill
- Familiar with CRM cloud telephony systems and practices
- Have the ability to multitask, set priorities and manage time effectively
- Possess previous experience in a call center's dealing with Indian consumers.
- Superior listening, verbal, and written communication skills
- Proficient in spoken English with proper grammar fluency

**Skills Required**:

- To Make outgoing calls to potential customers for sales.
- Identify customer’s needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Follow up with potential customers in a timely manner if necessary.
- Manage a good number of outbound calls in a timely manner.
- Document all call information in the CRM according to standard operating procedures.
- Meet personal/team qualitative and quantitative targets.
- Possess strong knowledge of services to identify customer needs when qualifying them.
- Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services to increase customer satisfaction and revenue.
- Follow-up with internal stakeholders to ensure that appropriate action has been taken on customer requests.
- Make reminder calls to customers schedule appointments, ensuring that the calls happen as per scheduled time.
- Communicate effectively and professionally in all forms of communication with internal and external customers.

**Preferred languages**:

- English (Fluent)
- Hindi (Fluent)
- Kannada
- Telugu

**Additional Information**:

- **Education**:Any Graduate
- **Job Type**: Full Time
- **Position Type**: Permanent
- **Office Timings**: 09:30 am - 6:30 pm
- **Work Location**: Bengaluru

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