Bpo Quality Analysis

**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 12 months of Customer Care/BPO experience for ITES Company based out of Gurgaon. -**: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high-quality standards are maintained for all...

**Job Title : Quality Executive - NON VOICE BPO** **Experience Level : 3 years to 4 years in data processing** **Interview mode : F2F only** **Job Location : Gurgaon, Udyog Vihar Phase-4** **Typing Speed : 45 plus WPM** **Salary - 25000** Key Responsibilities: Monitor data and other communications for quality assurance. Analyze data to ensure...

**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 6 months of Customer Care/BPO experience for ITES Company based out of Gurgaon. -**: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...

**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 6 months of Customer Care/BPO experience for ITES Company based out of Gurgaon. -**: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...

**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 6 months of Customer Care/BPO experience for ITES Company based out of Gurgaon. -**: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...

**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 6 months of Customer Care/BPO experience for ITES Company based out of Gurgaon. -**: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...

**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 6 months of Customer Care/BPO experience for ITES Company based out of Gurgaon. -**: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...

**Job Title**: Process Trainer **Process**: Blinkit & Samsung **Location**: Sector 18, Gurgaon **Experience**: Minimum **1 year of BPO training experience** (mandatory) **Salary**: ₹45,000 to ₹50,000 CTC **Working Days**: 5 days a week **Roles & Responsibilities**: - Train new joiners on call handling, communication flow, and CRM usage - Conduct mock...

**Position : Quality Analyst** **Experience : MINIMUM 3 years as QA in any bpo)** **Job Location : Gurgaon** **Education : Any Graduate** **Profile**: **- Audit Assignments towards achieving the KPI.** **- Sharing VOC to maximize the revenue with help of Audits Projects.** **- Sharing new ideas to enhance the revenue with the help of audits.** **-...

Role Summary: Key Responsibilities: 1. Evaluate voice calls to ensure compliance with internal quality standards and client expectations. 2. Validate and analyze Customer Service Reports (CSRs) for accuracy, completeness, and adherence to guidelines. 3. Provide actionable, constructive feedback to agents via live call monitoring (call barging), weekly...