South Asia O&t Regulatory Engagement Officer

The Enterprise Operations & Technology (EO&T) Chief Administrative Office (CAO) is a driving factor in delivering value to our organization, our businesses, regulators, and stakeholders. With responsibility for Risk and Control, Quality Assurance, Transformation, O&T Regulatory Engagement and the O&T Chief Data Office, the EO&T CAO enables the organization to execute on O&T’s Vision and Strategy.

The EO&T Regulatory Engagement Lead will report to the Regulatory Engagement Senior Lead will be instrumental in establishing and implementing the O&T regulatory engagement strategy and execution, O&T regulatory exam management and oversight, and O&T regulatory governance and quality control processes within the region. This role faces off to India’s financial supervisors and provides oversight and governance to Bangladesh and Sri Lanka with a focus on supporting the EO&T and Institutional Clients Group (ICG) O&T area, to acts as the coordination point for all regulatory examination management and ongoing supervisory activities. The individual will be responsible to support the coordination of examinations, requests and meetings with regulatory agencies as well as participating on special regulatory projects.

**_ Responsibilities Include: _**
- Exam Management:_
- _ Lead and Coordinate O&T regulatory interaction activities for Citi India O&T. Oversee and provide governance for supervisory inspections in Bangladesh and Sri Lanka._
- _ Partner and collaborate with regional and global teams to ensure consistency and excellence in execution of regulatory deliverables._
- _ Drive the regulatory examination process as a lead or support contact/central point of communication with regulators for examinations and requests - schedule, objectives, etc._
- _ Support the definition and communication strategies for regulatory exam management in order to meet Citi’s legal, regulatory and compliance requirements_
- _ Oversee regulatory preparatory activities and provide feedback to management and the team regarding deliverable request and meeting materials_
- _ Provide coaching to the management and team in advance of regulatory exam meetings to ensure consistency, applicability of the message and the materials meet regulatory request/expectations_
- _ Lead the collection, review and delivery of all deliverables and follow-up requests required for successful completion of the examination process_
- _ Anticipate questions and/or concerns that may arise during the examination, be able to ‘connect the dots’ and be able to communicate the ‘big picture’ to both the internal team and the regulators_
- _ Responsible for communicating exam status and updates to Senior Management and the team _
- _If required, responsible for the coordination, development and review regulatory examinations draft responses_
- _ Utilize strong analytical skills to evaluate controls, identify control issues, review project plans and corrective actions to identify missing milestones and tasks. _
- _Analyze regulatory requirements and help define and/or validate the controls that address these requirements_
- _ Review relevant regulatory publications and guidelines to determine possible impact on O&T controls and form a view on regulatory expectation to be communicated to senior management_
- _ Provide regional reporting to Senior Management on regulatory focus areas, themes and trends and items for escalation_
- _ As a member of Senior Management Governance committees, ensure appropriate update on O&T regulatory landscape is shared and appropriate escalation of relevant issues._
- Ongoing Supervisory Activities_
- _ Lead the engagement / attendance at all ongoing Supervisory / Regulatory Management meetings._
- _ Ability to “connect the dots” from all regulatory interactions, both exams and meetings and apprise management of common themes and new areas of focus._
- _ Participation in periodic briefing / debriefing with other regulatory contacts across Citi India to share regulatory points of view._
- _ Coordinate the development and review of required quarterly regulatory status updates._
- _ Monitor status of Regulatory Issue Corrective Action as well as review and provide feedback on evidentiary materials in support of regulatory issue closure._
- _ Analyze regulatory requirements and help define and/or validate the controls that address these requirements._

**_ Qualifications:_**
- _ 10+ years of relevant experience_
- _ 7 - 10 years’ experience working in operations or technology risk and / or control functions (such as internal audit) within a financial services organization and/or experience working for a regulator._
- _ 5 - 7 years’ experience working with the regulators (RBI/SEBI) or Internal Audit within a financial services organization_
- _ Demonstrated leadership and adaptability when facing unique challenges of a dynamic organization_
- _ Strong interpersonal skills, including the ability to partner with others and deal ef