Head, Shared Investigative Services

Job SummaryTo lead all Shared Investigative Services activity across South Asia and India Location Bangalore Chennai Delhi-NCR MumbaiKey ResponsibilitiesStrategy Overall responsibility for leading and managing non-government investigations for the Bank in the South Asia Cluster and India including direct responsibility for operational risk management and investigation delivery Ensuring effective investigation strategies to manage legal and regulatory issues that may have a significant impact on the South Asia Cluster and India keeping abreast of changes within the Group and Region Represent the Bank and lead on external relationships with advisory groups law enforcement agencies and other non-legal external stakeholders Provide input and oversight of the development of end-to-end scalable infrastructure and processes to execute Shared Investigative Services processes This includes establishing and maintaining training advice and support to assure the process policies and standards are effectively implemented across the South Asia Cluster and India Utilise external and internal networks to the Bank to build strong liaison relationships across the Group Business Provide reports and other Management Information in agreed and standardised format Coordinate identification of themes trends and lessons learnt from investigations in the South Asia Cluster and India to support the continuous improvement of the Bank s conduct and control environment Processes Conduct and manage non-government investigations against the Bank and or with employees that have potential material impact on the Bank from either a reputational regulatory financial or litigation perspective or any combination of the same As required investigate data leakage cases escalated for South Asia Cluster and India and aid in promoting awareness of the importance of confidentiality of Bank information Adopt a flexible approach in supporting other areas within the Shared Investigative Services structure and in seeking inbound support when necessary to promote effective and efficient allocation of investigative resources Key ResponsibilitiesPeople Talent Establish develop and maintain close collaboration with key internal functional stakeholders including Legal Compliance FCC Vigilance ER and HR Adopt a flexible approach in supporting other areas within the Shared Investigative Services structure and in seeking inbound support when necessary to promote effective and efficient allocation of investigative resources Risk Management Maintain close interaction with those Risk Owners to whom responsibility is delegated to ensure resolution of system and control improvements identified via Shared Investigative Services investigations Ensure South Asia Cluster and India senior management are fully informed of all key risks and issues in area of responsibility and reported in line with Bank s operational risk process Governance Reinforce an effective and exemplary risk and control culture and further strengthen the control environment Act to minimise operational loss audit failures and take proactive measures to respond to matters arising Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct and Ethics Take personal responsibility for embedding the highest standards of ethics including regulatory and business conduct across Standard Chartered Bank This includes understanding and ensuring compliance with in letter and spirit all applicable laws regulations guidelines and the Group Code of Conduct and Ethics Lead the Shared Investigative Services South Asia and India teams to achieve the outcomes set out in the Bank s Conduct Principles Fair Outcomes for Clients Effective Financial Markets Financial Crime Compliance The Right Environment Effectively and collaboratively identify escalate mitigate and resolve risk conduct and compliance matters Key stakeholders Business and function heads Cluster Management Group HR ER Compliance Legal Financial Crime Compliance Vigilance Other Responsibilities Embed Here for good and Group s brand and values in Shared Investigative Services South Asia and India Perform other responsibilities assigned under Group Country Business or Functional policies and procedures Skills and Experience Confidential Investigations Cross-functional Collaboration Effective Communications Relationship Management Planning Tactical Strategic Regulatory Framework and Requirements SIF Managing Change Qualifications At least 10 years substantive background in investigations law enforcement intelligence and or prosecutorial or regulatory agency environments with local expertise in India Sharp business acumen with corporate investigative experience and or experience advising or managing complex investigations and related risks representing Financial Institutions Excellent investigation analytical problem solving risk mitigation and report writing skills Demonstrated ability to conduct best practice investigations with a high level of integrity independence professionalism and discretion Understanding of the key features of relevant laws and regulations relevant to the Bank and internal investigations in South Asia and India Knowledge and sound judgement of business practices regulatory relationship management and reputational risks Experience leading investigative teams both in person and remotely About Standard CharteredWe re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique talents and we can t wait to see the talents you can bring us Our purpose to drive commerce and prosperity through our unique diversity together with our brand promise to be here for good are achieved by how we each live our valued behaviours When you work with us you ll see how we value difference and advocate inclusion Together we Do the right thing and are assertive challenge one another and live with integrity while putting the client at the heart of what we do Never settle continuously striving to improve and innovate keeping things simple and learning from doing well and not so well Are better together we can be ourselves be inclusive see more good in others and work collectively to build for the long term What we offerIn line with our Fair Pay Charter we offer a competitive salary and benefits to support your mental physical financial and social wellbeing Core bank funding for retirement savings medical and life insurance with flexible and voluntary benefits available in some locations Time-off including annual leave parental maternity 20 weeks sabbatical 12 months maximum and volunteering leave 3 days along with minimum global standards for annual and public holiday which is combined to 30 days minimum Flexible working options based around home and office locations with flexible working patterns Proactive wellbeing support through Unmind a market-leading digital wellbeing platform development courses for resilience and other human skills global Employee Assistance Programme sick leave mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical virtual and digital learning Being part of an inclusive and values driven organisation one that embraces and celebrates our unique diversity across our teams business functions and geographies - everyone feels respected and can realise their full potential 18202