Temp- Sales Support Coordinator

5 days ago


Ranga Reddy District Telangana, India USP (U.S. Pharmacopeial Convention) Full time

**Description**

**Brief Job Overview**

This is a non-supervisory position responsible for supporting customer development and outreach to tier 3 and tier 4 all over India. By developing personal working relationships with our customers and stakeholders, SCD grows customers’ awareness, understanding and preference for USP products and services which will help to achieve USP’s annual goals and objectives of SCD. The position has the primary responsibility of answering queries, making proactive phone calls and collaborating with SCD managers for seamless transformation of information and data.

**How will YOU create impact here at USP?**

In this role at USP, you contribute to USP's public health mission of increasing equitable access to high-quality, safe medicine and improving global health through public standards and related programs. In addition, as part of our commitment to our employees, Global, People, and Culture, in partnership with the Equity Office, regularly invests in the professional development of all people managers. This includes training in inclusive management styles and other competencies necessary to ensure engaged and productive work environments.

The Sales Support Role has the following responsibilities:
- To do targeted promotion of new product lines to customers every month and update those insights in sales force.-
- Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts-
- Profiling a customer list based on the conversations with Tier 3 & Tier 4 customers and track their performance in sales force on a regular basis.-
- Promote upcoming user forums/live webinars and education programs to potential customers generated through lead follow up.-
- Provide customer support by forwarding technical queries to scientific liaison or RS tech team.-
- Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities.-
- Conduct user forums and specific trainings to inside sales customers to advocate the usage of USP offerings and cater to the training requirements of customers.-
- For MSME customers, create awareness about USP’s products & services, provide access to documentary standards and promote training programs as per calendar setup by USP Education Team**Who is USP Looking For?**

Bachelor's degree with 1-2 years experience in customer facing role and must have worked in inside sales function.



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