
Customer Relationship Officer
24 hours ago
**Job Description: Customer Relationship Officer / Telecalling Executive - FMCG**
**Role Overview**:
We are looking for a multilingual Customer Relationship Officer fluent in **Tamil, Malayalam, English, and Hindi** to engage with a diverse customer base and promote FMCG products.
**Key Responsibilities**:
- Make outbound calls to promote products and address inquiries.
- Generate and qualify leads for the sales team.
- Build and maintain strong customer relationships.
- Follow up with customers to close sales and resolve queries.
- Support sales and marketing campaigns.
- Collect feedback to improve products and services.
- Maintain accurate records of customer interactions.
**Qualifications**:
- Fluency in **Tamil, Malayalam, English, and Hindi preferred.**:
- Strong communication and persuasion skills.
- Basic FMCG market knowledge.
- Ability to meet targets under pressure.
- Atleats 1 year of Experience in telecalling or customer service is a plus.
**Job Types**: Full-time, Permanent
Pay: ₹9,586.73 - ₹29,502.58 per month
Schedule:
- Day shift
- Morning shift
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 7305033458
Application Deadline: 31/12/2024
Expected Start Date: 28/12/2024
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