Telesales Agent

2 days ago


Magathane Mumbai Maharashtra, India MSK INFOTECH Full time

**Objectives of this role**:

- Meet weekly/monthly sales targets by developing a marketing strategy as a telesales executive
- Gain a deep understanding of the company’s services and find gaps in the customer’s lives wherein the company’s services fit
- Foster strong relationships with existing and potential customers by honing the telesales executive skills such as listening, empathy and problem-solving
- Comply with the rules and regulations of the company by providing customer support as a telemarketing executive

**Responsibilities**:

- Convert leads for the company through telephonic conversations
- Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries
- Stick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job role
- Update customers about new launches and record customer reactions to new products
- Be aware of the latest industry trends as a telesales executive
- Liaise with the concerned department regarding customer queries and complaints

**Required skills and qualifications**:

- High school diploma
- Prior experience working as a telesales executive or in a similar role
- Basic in English
- Adept knowledge of working with MS Office
- Great communication skills, both verbal and written

Note: Telugu, Tamil, Kannada, Malayalam, Hindi, Oria, Bengali Language peoplrs required.

Kindly refer your Friends and family.

Regards

Kalaivani.MS

Human Resource Department

8186903274

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person


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