Operations Executive

2 weeks ago


Pal Gam Surat Gujarat, India AUM ISPL Full time

**Summary**

**Key Responsibilities**

**A. Mutual Fund Operations (Core Function)**
- Process and verify all mutual fund transactions (e.g., subscriptions, redemptions, switches, SIP/STP/SWP registration).
- Ensure accurate and timely settlement of trades and reconcile client holdings.
- Maintain and update client records, ensuring KYC compliance and data integrity.
- Handle operational queries from clients, distributors, and internal teams, providing timely resolutions.
- Generate operational reports and assist in internal audits as required.
- Stay updated with all regulatory changes and internal policies affecting mutual fund operations.

**B. Semi-Sales & Client Support**
- Act as a secondary point of contact for clients, addressing product-related inquiries and basic investment needs.
- Assist the sales team by performing follow-up calls to prospective or existing clients regarding documentation and pending investments.
- Identify opportunities for cross-selling or upselling suitable mutual fund products based on client profiles and operational interactions.
- Facilitate the smooth onboarding of new clients and collection of necessary sales documentation.
- Build and maintain strong, trust-based relationships with clients to enhance retention.

**Qualifications and Skills**
- Education: Bachelor’s degree in Finance, Commerce, Business Administration, or a related field.
- Experience: 1-3 years of experience in mutual fund operations, financial services, or back-office roles is preferred. Fresh graduates with a strong academic background may be considered.
- Knowledge**:Solid understanding of mutual fund products, regulatory framework (SEBI), and operational procedures. NISM certification (e.g., NISM-Series-V-A: Mutual Fund Distributors) is a plus.**

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid time off

Work Location: In person


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