Telesales Executive
2 hours ago
Job Title
- Telesales Executive - Education
**Responsibilities**:
- **Outreach and Engagement**: Make outbound calls to potential students to introduce educational programs and services, and handle incoming calls from interested prospects.
- **Sales and Counseling**: Counsel students on the best academic programs and admission processes based on their career goals to achieve successful enrollment.
- **Lead Management**: Follow up on leads, manage the sales pipeline, and convert prospects into students to meet monthly and quarterly sales targets.
- **Customer Relationship Management**: Maintain detailed and accurate records of all customer interactions, inquiries, and outcomes in a CRM system.
- **Information and Support**: Provide detailed information about courses, admission requirements, and fees. Answer questions and resolve any concerns or objections from potential students.
- **Collaboration**: Collaborate with the marketing team to refine outreach strategies and provide feedback on market trends.
- **Continuous Improvement**: Stay updated on product knowledge, admission policies, and industry trends.
**Qualifications**:
- A Bachelor's degree in Business, Education, or a related field is often preferred.
- Proven experience in telesales or academic counseling.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to build rapport with prospective students.
- Goal-oriented with a track record of meeting or exceeding sales targets.
- Ability to handle objections professionally and remain patient and polite.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
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