IT Support Technician

5 days ago

Bengaluru Karnataka, India Sinch Full time

Are you ready to put your mark on one of Sweden’s most leading tech brand? We are one of the most successful companies in the world that you probably never heard of, according to Forbes Magazine. It is the engineering team’s role to put us into the spotlight.
The essence of the role
**As our new ROLE you will**:
As IT Support Technician you provide first line, on-site, end user support as a part of Sinch’s Global IT support team. Curiosity, user friendliness and willingness to learn is essential. We think that you love IT and problem solving. The role requires you to have the ability to work independently and take full ownership of your own work as well as be a team player.
- First line support for all IT issues
- Office IT equipment
- Device management and software/hardware troubleshooting and fixes.
- Administration of Microsoft 365 and related systems
- Documenting solutions

Who are you?
- In order to contribute in this role you have:

- 2-3 years experience of working with IT Support.
- Good knowledge of Windows and macOS
- Good knowledge of Microsoft 365 administration
- Experience of Azure and Active Directory
- Experience of Android and iOS devices
- Fluency in written and spoken English.
- IT degree
- Experience of Microsoft environment

Ideal soft skills.
- Stable
- Cooperative
- Solution oriented
- Structured

**Being you at Sinch**:

- We're a worldwide group of people, committed to diversity. We're working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us.
- We’re proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more.

**Your life at Sinch**:

- Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you’ll be reaching for the opportunities that match where you want to take your career. It’s closer than you think.
- It’s time to chase the answers, chase the challenges and chase the dream.

Are you ready? Join us on our journey

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