Front Office Executive

4 days ago

Jalandhar, India VELLOM INFOTECH Full time

**Front Desk Executive Responsibilities**:

- Defining and implementing front desk objectives and procedures.
- Hiring and training staff and managing the shift schedules.
- Tending to guests' complaints and questions and providing exceptional customer service.
- Ensuring that the front desk and reception area is kept clean and organized.
- Maintaining front desk office supplies and equipment.
- Managing budgets, records, and contracts.
- Conducting performance reviews with the front desk staff.
- Generating reports and feedback for presentation to the general manager.
- Performing administrative duties such as filing and updating records, among others, as needed.

**Front Desk Executive Requirements**:

- High school diploma or GED.
- Bachelor's degree in hospitality or similar.
- A minimum of 2 years of experience as a front desk manager or similar.
- Proficient in hotel front desk software such as HotelKey, innRoad, and Cloudbeds.
- Good understanding of procedures and practices in the hospitality industry.
- Excellent written and verbal communication skills.
- Strong organizational and time management skills.
- The ability to provide exceptional customer service.
- Good leadership and training abilities.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Monday to Friday

Application Question(s):

- How many years of Front Desk Executive experience do you have?
- What is your current/ last drawn annual salary (in Lakhs Per Annum)?
- Are you willing to relocate to Jalandhar, Punjab for this role?

**Speak with the employer**
+91 6239711979

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