Customer Support Associate
16 hours ago
We're looking for customer support executive
R & R:
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
- Assist in training junior Customer Support Representatives
**Job Types**: Full-time, Permanent
Pay: Up to ₹27,000.00 per month
Schedule:
- Day shift
- Morning shift
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
Expected Start Date: 08/01/2025
-
Customer Support Associate
16 hours ago
Ambattur, Chennai, Tamil Nadu, India MoSahay Associate Full timeWe’re Hiring! | Trainee Associate (Voice Process - Non-Technical) Work Mode: Work From Home Process: Inbound Customer Support Shift: Rotational | Week Off: Rotational Eligibility: - Graduates or Undergraduates - Language: Tamil & English - Typing Speed: 25 WPM with 85% Accuracy Stipend (In-hand): *₹11,769 per month (NAPS/NATS* ) System...
-
Customer Support Associate
1 week ago
Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full timeA **customer support associate's** job role is to provide customer service, manage customer concerns, and build positive customer relationships: - Prepare for customer inquiries: Study products, services, and customer service processes Customer support associates should have strong interpersonal skills, be able to work independently and as part of a team,...
-
Customer Support Associate
5 days ago
Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full timeA Malayalam Voice Process job involves handling customer interactions, primarily through phone calls, in the Malayalam language. Responsibilities include addressing customer inquiries, resolving issues, providing information about products and services, and ensuring customer satisfaction. Strong communication skills in Malayalam and proficiency in using...
-
Customer Service Associate
1 week ago
Ambattur, Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full timecustomer support associate language (Kannada) 13k-15k **Gather the Feedback from Customer & Maintain Long Lasting Relationship**. Handle inbound & Outbound calls from customers in a professional and courteous manner. Listen attentively to customer inquiries, concerns, and feedback. Provide accurate information and solutions to customer queries. **Job...
-
Customer Support Associate
2 days ago
Chennai, Tamil Nadu, , India RRD GO Creative Full time ₹ 2,00,000 - ₹ 6,00,000 per yearAbout us: RRD GO Creative, with more than threedecades of expertise in business communications, marketing solutions, anddigital productivity solutions, we successfully help reimagine customerexperiences for companies. Our three pillars of Global Brand Solutions, SmartWork Solutions, and Technology & Innovation Services transform the waybusinesses work for...
-
Associate IT Customer Support Technician
1 week ago
Chennai, Tamil Nadu, India KBR Full time**Title**: Associate IT Customer Support Technician **Key Responsibilities**: Receive, inspect, and record IT equipment deliveries, ensuring that all items match purchase orders and specifications. Store IT equipment and components in the warehouse, following proper storage protocols to prevent damage or loss. Maintain accurate inventory records and manage...
-
Customer Support Associate
4 weeks ago
Coimbatore, Tamil Nadu, India Avantor Full timeThe Opportunity Entry level position provide initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues Gather information to identify and assess nature of problem Record incident in a tracking system to maintain log of product issues for escalation and product development teams Typically...
-
Customer Support Associate
6 days ago
Coimbatore, Tamil Nadu, India KGIS Full timeWe're Hiring: Senior Process Associate - International Voice Process Location: Coimbatore Are you an experienced professional in the International Voice Process domain? Join our vibrant team and work with a leading provider of US-based sales and home services support. Key Responsibilities: Handle inbound customer queries from US clients Promote and sell...
-
Customer Support Associate
6 days ago
Chennai, Tamil Nadu, India Sarvajith Infotech Full time**Gender Preference**:Male/ Female - Good communication skill - Graduate/Knowledge in electrical engineering. - Installation & Commissioning of our EV chargers and maintain SOP for the same. - FAQ for customer service support - understanding the issue and allocation of respective teams to close the issue ASAP - Maintain customer CMS and product details -...
-
Customer Support Associate
2 days ago
Chennai, Tamil Nadu, India Glint Full time ₹ 2,00,000 - ₹ 6,00,000 per yearGlint is India's first hyperlocal company for autocare based out of Chennai.We've created a new category of car services with cutting-edge software and best-in-class operating procedures that enables hassle free car maintenance. Glint's near term vision is to play a vital role in this gig economy and create a strong brand value by providing a highly...