Call Center Executive

We are looking for call center agent who are responsible for Attending all category calls including incoming calls and outgoing calls. Meeting required appointments on daily basis. Appointment management Walk-in follow-up. Appointment management software handling. Billing, registration, collection, review, follow-up consultation, patient google review's...

The Call Center Executive is responsible for handling inbound and outbound customer calls efficiently, providing accurate information, resolving issues, and ensuring a high level of customer satisfaction. The role requires good communication skills, patience, and the ability to multitask in a fast-paced environment.Key Responsibilities:Handle incoming and...

Freshers can apply - Handling customer complaints and taking service booking - Meeting daily/monthly targets allocated - Better career opportunities **Salary**: ₹12,500.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus **Experience**: -...

ResponsibilitiesLead and manage overall call center operations for the SMR process, ensuring smooth day to day performance.Support load building initiatives across multiple service categories to maximize agent productivity.Manage recruitment, onboarding, and training of new agents, ensuring continuous performance monitoring and skill development.Conduct...

Call Center Executive Role Overview (Retail Focus)We are seeking a motivated and customer-focused Call Center Executive to join our team in Trivandrum. In this role, you will be the primary contact for customers, handling inquiries related to our retail products, store locations, and promotions, and driving customer loyalty and sales.What you'll doCustomer...

Responsibilities:* Meet KPIs related to call volume, resolution time, and customer satisfaction* Maintain high standards of quality assurance through regular feedback loopsSales incentivesAnnual bonusJob/soft skill training

Key ResponsibilitiesOutbound Lead CallsCall leads generated through digital marketing campaigns.Qualify leads by asking relevant questions (e.g. product preferences, budget, timeline) to determine potential and readiness to visit the showroom.Schedule showroom visits for qualified leads and pass them on to the sales team.Client Follow-Up / Happy CallsContact...

**Job Description: - ** Ø Manage a large amount of Inbound and outbound calls in a timely manner. Ø Enter new customers' information into the system. Ø Identifying Students'/Parent’s needs, clarifying information and giving proper suggestions. Ø Meet personal/team targets. Ø Taking part in timely training and other learning opportunities to...

Handle inbound and outbound calls with professionalism and courtesy. - Assist customers with inquiries, requests, and complaints to ensure their needs are met. - Provide accurate information about our products, services, and policies. - Resolve customer issues efficiently, aiming for first-call resolution whenever possible. - Location:Irinjalakuda Pay:...

Job Responsibilities: - l **Determine the requirement of the caller and handle calls effectively. Follow communication scripts while handling different topics.**: - l **Update job knowledge by participating in training. Identify the learning needs and discuss with the Team Manager.**: - l **Answer inquiries by researching, locating, and providing...