Customer Care Executive

**WE ARE HIRING CUSTOMER CARE EXECUTIVE FOR AUTOMOBILE INDUSTRY AT KOLLAM LOCATION (Centralized Call center)** Job Role **:CUSTOMER CARE EXECUTIVE** Experience **:6 MONTHS PLUS (Relevant experience)** Job Location **:KOLLAM** Qualification **:Degree** Skills **:COMPUTER KNOWLEDGE MS OFFICE EXCEL KNOWLEDGE** Language **:Good Communication in Malayalam +...

A Customer Care Manager's job is to lead and oversee customer support teams, ensuring high customer satisfaction and managing the overall customer experience. They develop and implement strategies to improve service quality, resolve customer issues, and enhance the overall customer experience. Key responsibilities include managing team performance,...

conducting customer satisfaction surveys to understand what areas of the company's services need improvements - catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution - dealing with customer issues and churning out an easy-to-follow solution - managing payment and delivery of customer...

· Respond promptly to incoming customer calls.· Address customer queries regarding vehicles details and other related information.· Provide accurate information to customers and guide them through the enquiry process.· Record all customer enquiries accurately in the DMS system· Ensure all relevant details such as customer name, contact information,...

Supervises all vehicle deliveries, ensuring that each customer is informed of the vehicle's warranty details, maintenance requirements, and features, particularly those related to safety. - Introduces customers to service and parts personnel, indicating shop location and hours of operation. - Follows up with all sales and warranty customers within 48 hours...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

Supervises all vehicle deliveries, ensuring that each customer is informed of the vehicle's warranty details, maintenance requirements, and features, particularly those related to safety. Introduces customers to service and parts personnel, indicating shop location and hours of operation. Follows up with all sales and warranty customers within 48 hours to...

Supervises all vehicle deliveries, ensuring that each customer is informed of the vehicle's warranty details, maintenance requirements, and features, particularly those related to safety.Introduces customers to service and parts personnel, indicating shop location and hours of operation.Follows up with all sales and warranty customers within 48 hours to...

Hiring Customer relation Executive to Chathannoor branch Minimum 2 year experience required in Finance field(Gold Loan Experience proffered) **Salary**: From ₹15,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Internet reimbursement - Paid sick time Schedule: - Day shift Supplemental pay types: - Performance...

Job descriptionAshtamudi wellness -the leading salon chain in Kerala and Dubai is looking for an experienced candidates for Customer Relationship Executive vacancy for our Kollam Branch.Duties and ResponsibilitiesSupervising activities and salon operations.Arranging and managing the salon employee's work schedulesMaintaining recordsAdvertising and promoting...