Customer Experience Associate

10 hours ago

Chennai, India Glint Full time

Employment TypeFULLTIME
- Seniority Levelassociate
- Work Experience(in years)1 - 3 Years
- EducationAny Graduate

Customer Experience

Chennai

1 - 3 years
- In the upcoming months, we have planned to launch our business in multiple cities in India. And also, are working closely with India’s top unicorns and building our other verticals.The upcoming months will be full of growth and finding the best potentials to grow faster with us.
- At Glint, we believe in working in a collaborative environment. We practice flat hierarchy with more transparency and good flow of information.

We are currently looking for a Customer Experience Associate, Chennai.

**Who are you at Glint ?**
- At Glint, you will be the customer champion who helps us to build better relationships with our customers and also play a vital role in building customer experience.

**What will you do at Glint?**
- Customer Experience Associate will be the first point of contact to the customer of Glint. The customer experience associate should handle the customer relationship management and helps in retaining the customers in the customer through proper communication and resolution.
- Handling customer queries through inbound/outbound chat and phone calls.
- Exploration and fact finding - Converting business problems into metric driven statements, identifying underlying hypotheses and determining/creating metrics that will accurately represent the problem as well as the solutions.
- Benchmarking, Insights and recommendations - Consistently keeping an eye on the business metrics and variations in them to:

- Help stakeholders understand changes in the voice of customers/partners.
- Provide RCAs on hits and misses in business performances.
- Collaboratively work with the operation team.

**What we’re looking for**:

- Consistent performer who handles stressful situations and deadline pressures.
- Experience of 1 - 3 years of experience in customer support.
- Also, freshers with good communication and wanted to work in startup
- Ability to work in a collaborative environment.
- Empathy with a knack for understanding what a customer really needs and why they need it
- Bachelor's degree in any discipline.

**Skills we are looking for**:

- Strong customer engagement skills
- Strong communication skills
- Very strong relationship skills
- Good problem solving and analytical skills
- Demonstrated ability to develop creative solutions

  • Customer Experience Associate

    2 weeks ago

    Chennai, Tamil Nadu, India Magick Woods Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Title: Customer Experience AssociateRole SummaryThe Customer Experience Associate is a customer-facing role responsible for delivering high-quality design consultations and final design reviews to North American homeowners and renovation customers. Associates are responsible for listening, guiding, and translating customer needs into thoughtful kitchen...

  • Customer Support Associate

    2 days ago

    Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full time

    A **customer support associate's** job role is to provide customer service, manage customer concerns, and build positive customer relationships: - Prepare for customer inquiries: Study products, services, and customer service processes Customer support associates should have strong interpersonal skills, be able to work independently and as part of a team,...

  • Customer Support Associate

    2 weeks ago

    Ambattur, Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full time

    A customer service associate's job description includes: - Responding to customer inquiries: Answering customer questions, understanding their concerns, and resolving issues - Providing technical support: Troubleshooting product and service issues - Maintaining customer relationships: Keeping customers satisfied and managing their concerns - Recording...

  • Customer Service Associate

    2 days ago

    Ambattur, Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full time

    customer support associate language (Kannada) 13k-15k **Gather the Feedback from Customer & Maintain Long Lasting Relationship**. Handle inbound & Outbound calls from customers in a professional and courteous manner. Listen attentively to customer inquiries, concerns, and feedback. Provide accurate information and solutions to customer queries. **Job...

  • Customer Experience Associate

    4 days ago

    Chennai, India Glint Full time

    Employment TypeFULLTIME Seniority Levelassociate Work Experience(in years)1 - 3 Years EducationAny Graduate Skills chat processcommunication skills - Glint is India’s first hyperlocal company for autocare based out of Chennai. From providing doorstep car maintenance for our customers till working closely with India’s top unicorns. We’ve created a new...

  • Customer Experience Associate-fresher

    2 weeks ago

    Chennai, Tamil Nadu, India Org Linked Full time

    **Job Title**: Customer Experience Associate - Fresher (Female) **Location**: Chennai **Industry**: Food Products Import/Export **Experience**:Fresher **Job Summary**: We are looking for a proactive and persuasive **Customer Experience Associate** to generate new leads, manage client follow-ups, support sales coordination, and handle inbound and outbound...

  • Customer experience associate

    4 weeks ago

    Chennai, India Weekday AI Full time

    This role is for one of Weekday’s clients Salary range: Rs 100000 - Rs 400000 (ie INR 1-4 LPA) Min Experience: 1 years Location: Chennai JobType: full-time Requirements Role Overview You will be the voice customers trust and the person they remember. From their very first question to long after their first order, you will make sure every interaction feels...

  • Associate Customer Experience

    2 weeks ago

    Chennai, Tamil Nadu, India food hub software solutions Full time

    Job Description Job InformationNumber of Positions: 2 Job Type: Full time Industry: ITES Date Opened: 16/10/2025 Work Experience: 2 - 4 years Salary: As per Industry Standards City: Chennai Province: Tamil Nadu Country: India Postal Code: 600089 About Us Foodhub currently has 30,000 restaurant, takeaway, stadia, hotel and bar clients in...

  • Customer Experience Associate

    2 weeks ago

    Chennai, Tamil Nadu, India MAERSK Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    OpportunityKey responsibilities:To manage the entire supply chain for key clients, from procurement to delivery, ensuring timely and efficient logistics operations while adhering to customer requirements and optimizing costs, utilizing Maersk's global network and digital platforms to deliver seamless supply chain solutions for clients.Customer Relationship...

  • Customer experience associate

    4 days ago

    Chennai, Tamil Nadu, India Weekday AI Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    This role is for one of Weekday's clientsSalary range: Rs Rs ie INR 1-4 LPA)Min Experience: 1 yearsLocation: ChennaiJobType: full-timeRequirementsRole Overview You will be the voice customers trust and the person they remember. From their very first question to long after their first order, you will make sure every interaction feels thoughtful, clear, and...