Office Administrator
5 days ago
Ultimately, you should be able to contribute to high quality customer service.
**Responsibilities**
- **Generate sales leads**: Initiate outbound calls to potential customers to introduce products and services.
- **Conduct sales calls**: Present product features, explain offers, and persuade customers to make a purchase.
- **Manage customer relationships**: Build and maintain strong relationships with existing clients to foster repeat business and ensure satisfaction.
- **Handle customer inquiries**: Address customer questions and resolve issues or complaints to provide excellent customer service.
- **Achieve sales targets**: Meet and exceed daily and monthly sales quotas and goals.
- **Process orders**: Take and process customer orders in a professional manner.
- **Maintain records**: Keep accurate records of customer interactions, sales activities, and purchases.
- **Provide feedback**: Offer insights and feedback to the sales and management teams on customer needs and market conditions.
**Requirements and skills**
- **Strong communication**: Excellent oral and written communication skills are essential for persuasive selling.
- **Negotiation**: The ability to negotiate prices and terms to close deals effectively.
- **Customer service**: A customer-oriented individual who can provide excellent service.
- **Persuasion**: The ability to persuade customers to make a purchase.
- **Product knowledge**: In-depth understanding of the products or services being sold.
- **Problem-solving**: The capability to solve complex problems and handle customer complaints.
- **Time management**: Good time management skills to handle multiple tasks and calls efficiently.
- **Adaptability**: The ability to handle different personalities and stressful situations.
Pay: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid time off
Ability to commute/relocate:
- Narasimhanaickenpalayam, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
Work Location: In person
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